Results-driven professional with extensive experience in traffic flow analysis and emergency response at Traffic Management New Zealand. Proven ability to enhance client relationships and drive revenue growth through strategic sales initiatives. Strong problem-solving skills ensure safety and efficiency in high-pressure situations. Recognized for innovative sales techniques and adherence to budgets and deadlines, aligning organizational goals with quality outcomes.
Overview
8
8
years of professional experience
Work History
Traffic Controller
Traffic Management New Zealand
Christchurch, New Zealand
04.2024 - 01.2025
Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
Managed setup and removal of temporary traffic control equipment and signs.
Assembled traffic cones and pathways for vehicles and pedestrians.
Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
Organized detours and adjusted signal timing to accommodate special events or construction projects.
Developed solutions to enhance vehicular flow and safety by analyzing traffic data.
Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
Directed pedestrians across busy streets and around construction sites.
Directed vehicles around construction sites and flagged drivers through blocked roads.
Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
Account Manager
My Job Space
Christchurch, New Zealand
07.2017 - 11.2018
Generated leads through cold calling activities.
Greeted and assisted customers to foster positive experiences.
Conducted market research to identify selling possibilities and evaluate customer needs.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Coordinated with logistics teams to ensure timely delivery of products to customers.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Addressed customer questions and concerns regarding products and services.
Acted as main point of contact in matters relating to client concerns and needs.
Negotiated contracts and closed deals, focusing on long-term benefits for both the company and the client.
Renewed existing accounts by building relationships with clients.
Managed a portfolio of XX key accounts, ensuring high levels of customer satisfaction and retention.
Established strong relationships with decision-makers and influencers within client organizations.
Negotiated contracts with clients to maximize profitability.
Developed strategies to increase revenue from existing accounts.
Analyzed client data and identified opportunities for growth.
Ensured compliance with industry regulations when dealing with clients.
Education
Some College (No Degree) -
Burnside High School
Christchurch, NZ
Skills
Traffic management and flow analysis
Safety protocols and emergency response
Equipment setup and signaling techniques
Client relationship management and development
Sales strategy and presentations
Customer service and satisfaction
Communication skills and active listening
Time management and multitasking
Database management and organization
Issue resolution and conflict resolution
Preparing contracts and pricing strategy
Competitive analysis and needs assessment
Qualifying leads and revenue growth
Advertising and goal setting
Cold calling and persuasive communication expertise