Ashley Aksu
Auckland,AUK
Summary
Dedicated and experienced Worker in Charge (WIC) with nearly five years of exceptional service in the retail industry. Proven expertise in overseeing daily operations, managing a sales team, and delivering outstanding customer experiences. Adept at maintaining visual merchandising standards and driving sales growth. Strong leadership and communication skills, coupled with a passion for fostering a positive work environment. Committed to achieving organizational goals while consistently providing top-notch service and exceeding customer expectations. I Have substantial experience in fashion and retail.
Overview
4
4
years of professional experience
Work History
Worker In Charge (WIC)
Glassons, Sylvia Park
11.2019 - Current
- Managed sales floor and ensured smooth daily operations.
- Supervised and provided guidance to team of sales associates, ensuring adherence to company policies and customer service standards
- Oversaw staffing, including scheduling, training, and performance management
- Handled customer inquiries, resolved complaints, and ensured customer satisfaction
- Implemented effective visual merchandising strategies to enhance product presentation and drive sales
- Trained and mentored new employees on sales techniques, product knowledge, and company procedures.
Education
Bachelor’s - Arts Psychology/ Criminology
The University Of Auckland
AucklandNCEA -
Selwyn College
Auckland02.2019
Skills
- Management, Proven manager with a track record of inspiring and guiding teams to achieve peak performance, implementing strategic initiatives, and cultivating a positive work culture that drives both individual and collective success
- Problem Solving, Highly adept problem solver with a keen analytical mindset, consistently applying innovative approaches to tackle challenges and delivering effective and sustainable solutions in diverse and dynamic environments
- Creativity, Innovative and imaginative thinker, known for consistently bringing fresh perspectives to projects, problem-solving with inventive solutions, and leveraging creativity to inspire and drive forward original concepts
- Leadership, Exemplary leader with a compelling vision, adept at motivating and empowering teams to reach their full potential, fostering a collaborative and goal-oriented atmosphere, and achieving exceptional results through effective guidance and mentorship
- Communication, Exceptional communicator adept at articulating ideas with clarity and precision, fostering a collaborative and inclusive environment while actively listening and responding effectively to others
- Skilled Worker learns new processes quickly and adapts to customer and company needs Hardworking, focused and diligent with good people and problem-solving abilities
- Detail-oriented team player with strong organisational skills Ability to handle multiple projects simultaneously with a high degree of accuracy
Additional Information
References:
Amelia Garrett
Glassons Sylvia Park Branch Manager
022 420 6365
Crizah Merto
Glassons Sylvia Park (WIC)
022 153 2380
Timeline
Worker In Charge (WIC)
Glassons, Sylvia Park
11.2019 - Current
Bachelor’s - Arts Psychology/ Criminology
The University Of Auckland
NCEA -
Selwyn College
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