Ashley Butler

Made sure orders were put together correctly and quickly to be served to the customers

Maintained a positive attitude while greeting and taking the orders of the guests.

Making sure orders were taken accurately while answering any questions about the ingredients or modifications that can be done for orders.

For online orders, made sure to have their orders prepared for when they arrived to pick them up.

Answered any questions about the food or theme parks around the areas, or general directions of locations such as shops.

Taking orders over the phone and having them available for when the guests arrive.

Taking orders out to guests cars and making sure that their day is a little brighter by cracking jokes and making others laugh.

For cleaning tables, making sure every table is cleaned and sanitized for the next individual using it

Making sure counters and other high touch surfaces are cleaned

Using appropriate signs to signal wet floors, cleaning up messes accordingly and helping to prevent trip hazards and other slip hazards

Providing a clean environment for employees and guests alike

For cashier, providing quick but rewarding customer service

Making sure my guests smile and laugh at least once

Making sure their needs are met and there is no mistakes within the order. (Order taker and cashier were two different jobs. Cashier would make sure orders were correct with a green slip we scanned)

Adding any additional items such as drinks or sides such as French fries, soups, salads, and other delicious items.

Making sure our drawers were accurate by the end of the day and counting money.

Resolved guest matters accordingly, bringing management in only when necessary.

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Trained individuals by making sure they knew the policies and how to deliver exceptional customer service.
• For Stocking made sure the food carts had plenty of product to serve to the guests
• Made sure cashiers had their product in a timely manner when requested
• Was able to carry up to 20kg of product to locations, and used safety equipment, carts, and electrical flatbeds when needed.
• Organized pallets and restocked the behind the scenes
• For cook, made sure that orders were filled in a timely manner
• Made sure that my cooking station was clean and sanitized
• Made sure food prep was done and FIFO was being used
• Used correct ppe equipment based on the food being cooked, prep being done, and cleaning being done.
• Made sure stations were clean during the day and cleaning was done at night.

Made sure displays were tidy and nice on the eyes for customers

Multitasked with returns and providing teamwork with helping others in the area with their assigned locations

Made sure I had the knowledge of our stock and helped customers find whatever they needed as well as walked with them to the item.

Provided exceptional customer service in terms of questions and concerns, as well as any questions about the products or sales at hand.

Utilizing FIFO when it came to baby supplies such as food, formulas, snacks, and medicines.

Maintained a clean work environment by sweeping and dusting the environment, as well as relocating items to their original locations.