Ashley Rawhiti
Auckland
Summary
Hard working with a strong foundation in communication skills, organisation, and problem-solving. Demonstrates exceptional patience and adaptability, ensuring effective time management in all tasks. Hands-on team player. Committed to leveraging these competencies to achieve growth and contribute positively to team objectives.
Overview
16
16
years of professional experience
2008
2008
years of post-secondary education
Work history
Volunteer
Papakura Normal School - Friends of the School
Papakura, Auckland
05.2023 - Current
- Manage the financial records for the parent–school fundraising committee, ensuring transparency and accuracy in all transactions.
- Liaise with the school accountant to reconcile accounts and ensure all funds are properly recorded and allocated.
- Support the planning and execution of fundraising events, ensuring budgets are adhered to and income is accurately tracked.
- Present regular financial reports for the committee and contribute to strategic planning of future fundraising activities.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Stay-at-home Mum
.
Papakura, Auckland
05.2011 - Current
- Managed a busy household while raising four children, developing exceptional organizational, time management, and conflict resolution skills.
- Balanced multiple responsibilities, including budgeting, scheduling, educational support, and emotional care.
- Adapted quickly to changing demands, demonstrating resilience, patience, and the ability to prioritize under pressure.
- Gained valuable transferable skills relatable to the workplace, including leadership, communication, time management and patience.
Administrative Assistant / Health & Safety
ASF Builders Ltd
Papakura, Auckland
02.2019 - 10.2024
- Managed day-to-day administrative tasks including scheduling, document control, and correspondence to support site and office operations.
- Processed payroll accurately and on time for all employees, maintaining confidentiality and compliance with relevant employment laws.
- Handled employee onboarding and maintained up-to-date records of timesheets, leave, and entitlements.
- Oversaw Health & Safety (H&S) compliance: conducted site inductions and toolbox meetings, maintained safety documentation, and ensured adherence to local regulations and best practices.
- Acted as liaison between site managers, contractors, and office staff to support smooth operations and workplace safety.
- Contributed to the development and implementation of office procedures that improved efficiency and communication.
- ASF Builders ltd closed down in October 2024.
Customer service representative
Smith & Smith Glass - Head Office
Penrose, Auckland
02.2009 - 04.2011
- Assisted customers in making informed decisions by providing detailed product information.
- Provided high-quality customer service by handling inbound and outbound calls related to bookings, inquiries, and customer support.
- Assisted customers with scheduling appointments, resolving issues, and providing product/service information in a professional and efficient manner.
- Maintained accurate records of customer interactions and transactions in the system.
- Worked collaboratively with technicians and other departments to ensure smooth service delivery and customer satisfaction.
- Consistently met or exceeded key performance indicators (KPIs) including call handling time, customer satisfaction, and issue resolution.
- Processing insurance information, liaising with relevant counterparts to ensure documentation is complete and accurate.
Education
NCEA Level 3 -
Papakura High School
Papakura, AucklandSkills
- Communication skills
- Organisation
- Patience
- Time management
- Problem-solving
- Adaptability
Timeline
Volunteer
Papakura Normal School - Friends of the School
05.2023 - Current
Administrative Assistant / Health & Safety
ASF Builders Ltd
02.2019 - 10.2024
Stay-at-home Mum
.
05.2011 - Current
Customer service representative
Smith & Smith Glass - Head Office
02.2009 - 04.2011
NCEA Level 3 -
Papakura High School
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