Ashley Ritete
West Harbour,Auckland
Summary
I am a hard-working and reliable team member. I work very well under pressure, and in a fast-paced environment, well maintaining a clean and organized work space. I am a very responsible and competent person as shown by myself being made a co-manager very quickly into my current employment. I have an exceptional work ethic, and I am a loyal employee, who looks for stability in my professional work life .I strive to make a connection with the customers that I serve and that they have an amazing experience and top quality coffee. Im a very fast learner and have very good customer recall and recollection and remember customers orders only after a few times of serving them.
Overview
12
12
years of professional experience
Work History
Barrista/ Manager
Juicy New Zealand Strawberries
03.2018 - Current
- At Juicy NZ Stawberries, I work as a Barrista and also manage the drive-thru coffee shop.
- I consistently provide high quality coffee beverages under a high pressure and fast paced environment, so I work very well under pressure.
- I have exceptional customer service skills, as I engage with regular/everyday customers in a friendly and personable manner to build up a repor with my customers.
- I also help make product orders so we are stocked up for the week/month ahead, as well as organizing the staff roster for the week ahead.
- Additionally I always maintain a clean and organized work space and instruments, I'm also trained in the cleaning of the coffee machine and it's utensils.
- Open and close the drive-thru shop, and cash up at the end of the day.
FOH and Barrista
Carriages Cafe
05.2012 - 10.2017
- At Carriages Cafe I worked in a front of house position and then learned the art of brewing coffee.
- Contributed to a positive team environment through effective communication and collaboration with work colleagues.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Open and closed the shop daily, while also doing the cash up at the end of the day.
Education
Massey High School
Massey, AUK.Skills
- Attention to Detail
- Friendly, Positive Attitude
- Works well under pressure and in a fast paced environment
- Fast learner
- Work Planning and Prioritization
- Supply Ordering
- Team Building and Leadership
- Hiring and Training
- Exceptional Customer Service
- Reliability
- Proficient in using POS (point of sales) system software and cash payments
- Organized l, empathic and communicates clearly to support a team or project
- Consider problem solving opportunities as challenges rather then obstacles and develop workable solutions
- Ability to handle Information effectively and to prioritize my work load by focusing on the task at hand without losing track of priorities
- Manage and train staff in coffee making techniques
Additional Information
References given on request.
Timeline
Barrista/ Manager
Juicy New Zealand Strawberries
03.2018 - Current
FOH and Barrista
Carriages Cafe
05.2012 - 10.2017
Massey High School