Ashley Ryan
Whanganui,MWT
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Proactive and meticulous individual with over 5 years of experience of Management in the retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
7
7
years of professional experience
Work History
Manager
Shosha
10.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Barista Manager
Z Dublin Street
11.2018 - 09.2021
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Production Associate
Mars Petcare
06.2016 - 12.2017
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Safely operated hand and power tools to complete repetitive tasks.
- Prepared materials for assembly work to keep workflows running smoothly.
Education
Certificate Level 3 - Tertiary Studies
UCOL
Whanganui, NZ07.2013
NCEA Levels 1 & 2 -
Whanganui City College
Whanganui, NZ12.2012
Skills
- Negotiation
- Customer Service
- Verbal and Written Communication
- Staff Management
- Customer Consulting
- IT & Computing
- Problem Solving
- Adaptability
- Information Retention
Computing and IT
Beyond competent in the use of a variety of programs including but not limited to; Excel, Word and other Office style programs.
Often daily use, so never rusty and always able to find my way around new programs to learn and use them effectively.
Additional Information
References -
Te Umuroa Bullock
Z Energy Store Manager (Former)
Phone : 0225135563
Aleesha Marharanui Veale
Shosha Multi-Store Manager (Current)
Phone : 0279125246
Varun Khana
Z Energy Regional Manager
Phone : 0211605822
Parvinder Singh Virk
Shosha Multi-Store Manager (Former)
Phone : 0297777790
Timeline
Manager
Shosha
10.2021 - Current
Barista Manager
Z Dublin Street
11.2018 - 09.2021
Production Associate
Mars Petcare
06.2016 - 12.2017
Certificate Level 3 - Tertiary Studies
UCOL
NCEA Levels 1 & 2 -
Whanganui City College
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