Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Thomas

Ashburton

Summary

Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Retail Worker

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05.2024 - 07.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales and returns
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened and closed the store.
  • Cash up and till balancing
  • Receiving and receipting stock
  • Investigating and reporting stock discrepancies
  • Reading and responding to emails

Commercial Cleaner

Ashburton Cleaning Services
09.2022 - 06.2024
  • Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
  • Increased employee performance through effective supervision and training.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
  • Maintained clean environments across various industries including offices, retail spaces, and warehouses.

Cook/kitchen Hand

Fairlie Top Pub
02.2019 - 04.2022
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Cleaner

Fairlie Holiday Park
01.2018 - 03.2018
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Stripped and remade beds ready for the next customers

Team Member

Burger King
02.2014 - 08.2015
  • Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Took orders and input information into digital database.

Education

Ashburton College

NZQA Level 2 - Early Childhood Education

Aoraki Polytechnic
2014

NCEA Level 1 & 2 -

YMCA
12.2013

Skills

  • Equipment safety
  • Deep cleaning abilities
  • Safe Chemical Handling/Chemical storage
  • Strong Work Ethic
  • Reliability and punctuality
  • Team Collaboration
  • New Employee Training
  • Organizational Skills
  • Customer service
  • Cash handling accuracy
  • Stock replenishment
  • Payment processing

Timeline

Retail Worker

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05.2024 - 07.2025

Commercial Cleaner

Ashburton Cleaning Services
09.2022 - 06.2024

Cook/kitchen Hand

Fairlie Top Pub
02.2019 - 04.2022

Cleaner

Fairlie Holiday Park
01.2018 - 03.2018

Team Member

Burger King
02.2014 - 08.2015

NZQA Level 2 - Early Childhood Education

Aoraki Polytechnic

NCEA Level 1 & 2 -

YMCA

Ashburton College

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