Ashley Wilson
Dunedin,North East
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Fun and outgoing Arcade Attendant creates enjoyable environment for customers by assisting with arcade, laser tag and other gaming needs. Brings positive attitude to arcade and attraction areas to foster safe, entertaining and clean facilities. Anticipates guest needs and resolves equipment issues to promote great customer experiences in all aspects of daily operations.
Overview
4
4
years of professional experience
Work History
Stock Assistant/Shelf Stacker
New World Waitaki
11.2022 - 01.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Handled customer inquiries and suggestions courteously and professionally.
- Consistently lifted materials weighing as much as 22 pounds
Childcare Provider
Childcare
10.2018 - 12.2019
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
Education
Bachelor of Science - Psychology, Philosophy
University Of Otago
Dunedin, NZ12.2024
Diploma - Tourism & Travel Management
New Zealand School of Tourism
Dunedin, NZ12.2021
Diploma - Tourism & Travel
NZ School of Tourism
Dunedin, NZ04.2021
Tourism, Hotel & Airline Operations -
New Zealand School of Tourism
Dunedin, NZ06.2020
High School Diploma -
New Zealand School of Tourism
Dunedin, NZ06.2020
NCEA LEVEL 3 -
Central Southland College
Winton, NZ12.2019
Skills
- Safety Measures
- Supply Restocking
- Signing and Pricing
- Maintaining Work Areas
- Proper Stacking and Storage
- Product Display
- Verbal and Written Communication
- Barcode Scanning
Referees
Andrew Campbell
New Zealand School of Tourism Head of Training & Course Trainer
03 477 6825
andrewcampbell@nzschooloftourism.co.nz
Mrs Jane Cowie
Year 13 Dean Central Southland College
021 814 254
janeo@csc.school.nz
Timeline
Stock Assistant/Shelf Stacker
New World Waitaki
11.2022 - 01.2023
Childcare Provider
Childcare
10.2018 - 12.2019
Bachelor of Science - Psychology, Philosophy
University Of Otago
Diploma - Tourism & Travel Management
New Zealand School of Tourism
Diploma - Tourism & Travel
NZ School of Tourism
Tourism, Hotel & Airline Operations -
New Zealand School of Tourism
High School Diploma -
New Zealand School of Tourism
NCEA LEVEL 3 -
Central Southland College
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