I am a reliable and punctual individual with excellent communication skills. I pride myself on my ability to work well in teams, manage my time efficiently, and provide an outstanding service. I have experience in childcare, skin therapy, sales customer assistant and admin/reception.
Overview
2026
2026
years of professional experience
Work History
Admin and Accounts
Continental Cakes Limited
11.2024 - Current
Creating and processing invoices, purchase orders, and other documents accurately and efficiently.
Using MYOB and XERO.
Microsoft skills - Excel, Word, and PowerPoint.
Working together with the manager.
Data entry, digital filing system, and preparing for audit.
Managing communications with customers, and following up.
Maintained a well-organized reception area with all updated materials needed.
Assisted with general administrative tasks and projects, resulting in a positive impact on the company's performance.
Payroll and keeping accounts up to date.
Making sure stock is available.
Managed and worked well in a team setting, providing support and guidance.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Managing and maintaining relationship with distributors Pak n Save, New World and Fresh Choice
Counter Manager
Farmers Newmarket - The Ordinary
Advised clients on proper skincare techniques and lifestyle habits that promote healthy skin.
I consulted with clients regarding their beauty goals and concerns.
Set up attractive displays to encourage sales growth.
Created weekly sales reports for management review, including total sales figures, average transaction size, and top-selling items.
Managing orders.
Creating new ways to contribute ideas and marketing.
Reached a high sales point in one month, reaching a 15k target.
Providing all customers with friendly service.
Providing excellent service at the point of sale.
Trained and mentored team members on product knowledge and customer service techniques.
Managed daily operations and inventory for cosmetic product lines.
Implemented promotional events to increase brand awareness and customer engagement.
Achieved sales goals through effective communication and demonstration of products.
Counter Manager
Farmers Newmarket - Kiehls
08.2023 - 11.2024
Advised clients on proper skincare techniques and lifestyle habits that promote healthy skin.
I consulted with clients regarding their beauty goals and concerns.
Set up attractive displays to encourage sales growth.
Created weekly sales reports for management review, including total sales figures, average transaction size, and top-selling items.
Managing orders
Creating new ways to contribute ideas and marketing.
Managing the team to reach its potential.
Understanding KPIs.
Providing all customers with friendly service
Interacting with customers in a positive, helpful, and friendly way.
Keeping the department clean and tidy
Providing excellent service at the point of sale.
Making sure stock is available
Developed effective merchandising strategies to enhance visual appeal and sales.
Managed daily operations and inventory for cosmetic product lines.
Managing targets for 4 employees to drive company success, and strengthen motivation.
Developed strong relationships with clients, resulting in repeat business and referrals.
Sales and Service Assistant
Farmers - Level Three
05.2023 - 08.2023
Interacting with customers in a positive, helpful, and friendly way.
Keeping the department clean and tidy
Providing excellent service at the point of sale.
Visual merchandising.
Keeping up to date with promotions.
Providing a high level of consultation.
Making a point of sale and encouraging customers with ideas on how to match other items together.
Stock take.
Working across the department store.
Assisted customers with product inquiries and service requests.
Reliever, Float (Little Moa's) Baby Room Teacher
City Impact Church
01.2017 - 2022
Assessed each child's developmental progress through observations and record-keeping.
Encouraged language development skills through reading stories, singing songs, and engaging in conversation.
Provided a safe, secure learning environment by adhering to health and safety standards.
Engaged children in age-appropriate activities to help enhance and improve their skills.
Collaborated with other educators to plan and implement age-appropriate curricula for the children.
Arranged indoor and outdoor spaces to facilitate creative play, motor-skill activities, and safety.
Attended to children's basic needs by feeding them, dressing them, and changing their diapers.
Encouraged children to express their ideas and opinions in a safe, supportive environment.
Planned creative lessons that promoted problem-solving, critical thinking, and self-expression.
Logged an individual child's progress in the progress tracker.
Head Technical Services at CCL Products India Limited (Continental Coffee Limited)Head Technical Services at CCL Products India Limited (Continental Coffee Limited)