A reliable team player who always works as a team and shows a positive attitude at all times. I believe that having a positive attitude is the key to success.
Overview
15
15
years of professional experience
Work History
Sales Assistant
Motibhai and Company Limited
11.2008 - 11.2010
Increased sales by building strong customer relationships and providing excellent service.
Boosted store revenue through upselling and cross-selling techniques.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Supported store management with administrative tasks such as scheduling appointments or updating client records.
Organized promotional events to engage potential customers and generate new business opportunities.
Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Shift Incharge
Jacks Of Fiji Company
11.2011 - 11.2015
Enhanced customer care by closely monitoring and assessing vital signs, administering and updating care plans as needed.
Streamlined shift operations by effectively delegating tasks to staff, ensuring timely completion of duties and maintaining a high standard of care.
Customer Service Representative and Barista
BP Connect
11.2018 - 12.2020
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Collaborated with team members to develop best practices for consistent customer service delivery.
Machine Operator
Griffins
11.2022 - 12.2023
Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Collaborated with team members to optimize production processes and improve overall performance.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Education
Advanced Certificate - Hospitality And Tourism Management
New Zealand Pacific Training Center
Fiji
02.2007
02.2001
02.1995
Skills
Reliable
Honest
Positive Attitude
Respective
Team Player
PPE use
Personal Information
Date of Birth: 06/22/89
References
Stephen, 0273302595
Christine, 0272458868
Hobbies and Interests
Cooking
Reading books
Working as a team and making friends with the team workers and others
Playing sports - volleyball, swimming, tennis, etc.
Timeline
Machine Operator
Griffins
11.2022 - 12.2023
Customer Service Representative and Barista
BP Connect
11.2018 - 12.2020
Shift Incharge
Jacks Of Fiji Company
11.2011 - 11.2015
Sales Assistant
Motibhai and Company Limited
11.2008 - 11.2010
Advanced Certificate - Hospitality And Tourism Management