Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to the company's success.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Supervisor/ Lead lifeguard
AUT Millenium
Auckland region
01.2026 - Current
Supervisor duties include: sorting breaks, making rosters, lifeguarding, customer service, maintaining the facility, chemical handling, executed heavy lifting tasks safely, ability to multitask, working well under pressure, leading teams, organizing team trainings, organizing bookings
Supervised AUT Millennium front-line staff across facility operations and customer service
Coordinated daily schedules, staffing rosters, and shift handovers
Monitored venue safety, cleanliness, and equipment readiness throughout service
Receptionist Administrator
Hutt City Council
wellington, wellington
02.2024 - Current
Managed client bookings for appointments and services, handled POS transactions, responded to emails and phone calls, processed memberships, and performed till and cash handling, while delivering strong customer service with over 3 years of reception experience.
Managed reception area for Hutt City Council visitors and community inquiries.
Answered phone calls and routed messages across council departments.
Oversaw memberships and personal training, ensured cleanliness of facilities, managed POS operations, provided customer service, and handled money transactions.
Processed incoming mail, correspondence, and confidential documents.
lifeguard, gym staff and receptionist
Hutt city council
Hutt city
02.2024 - 12.2025
Rescued distressed patrons and delivered first aid during aquatic emergencies.
Monitored swimmers at Hutt City Council pools and enforced water safety rules.
Checked pool conditions and maintained safe water quality standards.
Lifeguard duties include; watching the pool and supervising, cleaning and maintaining the facility, customer service, POS and money handling, chemical handling, heavy lifting, alert and ready at all times, focused with the ability to multitask, leading a team and doing both teamwork and individual work
Education
NCEA LVL 3 -
UPPER HUTT COLLEGE
Upper Hutt
02-2025
Skills
NZ Lifeguard certificate - First aid Certificate - 4 years of customer service skills - Excellent leadership skills - NCEA lvl 1,2 and 3 - Outgoing talkative personality - Enthusiastic and quick learner - availability for flexible hours- Customer service and office skills- Above average computer skills- good customer service experience- loves to talk and connect with others- very onto it and chatty- Able to manage teams and projects- shift supervisor experience
Pool supervision
POS operation
Chemical handling
Personal Information
Date of Birth: 2008-01-10
Awards
Was awarded multiple awards during the years including MVP, student council award, most athletic, Top house leader, Showquest awards, most improved, scholars award, and the arts trophy.