Asitha Jayakody
Point Chevalier,AUK
Summary
Accomplished Senior Assistant Manager with a proven track record in operations management and staff development. Excelled in compliance, financial management, and fostering customer relationships, achieving a significant increase in productivity and profitability. Skilled in leadership and leveraging information technology for strategic advantages. Demonstrated excellence in negotiation, contributing to revenue growth and operational cost reduction.
Overview
21
21
years of professional experience
Work History
Senior Assistant Manager
01.2019 - 07.2024
- Led a team of junior assistants, ensuring efficient task completion and professional development.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Mentored junior staff members to enhance their skills, promoting growth within the company.
- Managed multiple projects concurrently, ensuring on-time and on-budget delivery.
- Supported senior management by providing data-driven insights for strategic decision-making processes.
Assistant Manager
12.2013 - 12.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Junior Executive Officer
02.2011 - 11.2013
- Managed multiple projects concurrently, ensuring timely completion within budget constraints.
- Implemented measures to ensure compliance with relevant regulations while minimizing potential risks associated with non-compliance incidents.
- Contributed to revenue growth by identifying new business opportunities and successfully closing deals.
- Reduced operational costs through effective negotiation with vendors and suppliers for better pricing terms.
- Surpassed sales targets consistently through effective lead generation strategies and building long-lasting relationships with clients.
Junior Executive Assistant
10.2006 - 07.2008
- Streamlined office processes by implementing efficient filing and organizational systems.
- Contributed to business growth by conducting market research and providing insights into potential opportunities or threats.
- Increased team efficiency with thorough research and preparation of materials for meetings and presentations.
- Organized successful corporate events by coordinating logistics, vendors, guest lists, and promotional materials.
- Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
- Achieved proficiency in various banking software platforms, improving overall efficiency in daily tasks.
- Maintained a deep understanding of industry regulations, ensuring full compliance in daily operations and minimizing risk exposure.
- Managed high volumes of transactions accurately and promptly while maintaining excellent customer service standards.
- Used advanced software to prepare documents, reports, and presentations.
Banking Trainee
10.2003 - 09.2006
- Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
- Achieved proficiency in various banking software platforms, improving overall efficiency in daily tasks.
- Managed high volumes of transactions accurately and promptly while maintaining excellent customer service standards.
- Balanced cash drawers daily, ensuring accuracy of all transactions processed throughout the day.
- Streamlined account opening processes for faster turnaround times, leading to increased client acquisition.
- Continuously updated personal knowledge of banking products and services through regular training sessions, allowing for better assistance to customers in choosing the right product.
- Handled sensitive customer information with utmost discretion, protecting client privacy and fostering trust within the bank-client relationship.
Education
MBA - Master of Professional Accounting
Unitec Institute of Technology
Mount Albert, Auckland 12.2025
No Degree - Diploma in Compliance
Institute of Bankers of Sri Lanka
Colombo, Sri Lanka09.2020
MBA - Specialized in Strategy, HRM And Marketing
Federation University of Australia
Ballarat, Australia11.2014
MBA - Accounting And Finance
The Institute of Certified Management Accountants
CMA House,Victoria, Australia06.2013
No Degree - Banking And Financial Support Services
Institute of Bankers of Sri Lanka
Colombo, Sri Lanka03.2011
No Degree - Accounting And Finance
Society of Certified Management Accountants of SL
Colombo, Sri Lanka03.2004
No Degree - Accounting Technician
Associate Accounting Technicians of Sri Lanka
Colombo, Sri Lanka08.2002
No Degree - Information Technology
Australian Computer Society Australia
Colombo Sri Lanka05.2002
Skills
- Compliance understanding
- Staff Training and Development
- Operations Management
- Financial Management
- Customer Relationship Management
- Credit Risk Analysis
- Negotiation and Marketing
- Leadership and Peoples Management
- Team player
- Business Analysis
- Information Technology
Timeline
Senior Assistant Manager
01.2019 - 07.2024
Assistant Manager
12.2013 - 12.2018
Junior Executive Officer
02.2011 - 11.2013
Junior Executive Assistant
10.2006 - 07.2008
Banking Trainee
10.2003 - 09.2006
MBA - Master of Professional Accounting
Unitec Institute of Technology
No Degree - Diploma in Compliance
Institute of Bankers of Sri Lanka
MBA - Specialized in Strategy, HRM And Marketing
Federation University of Australia
MBA - Accounting And Finance
The Institute of Certified Management Accountants
No Degree - Banking And Financial Support Services
Institute of Bankers of Sri Lanka
No Degree - Accounting And Finance
Society of Certified Management Accountants of SL
No Degree - Accounting Technician
Associate Accounting Technicians of Sri Lanka
No Degree - Information Technology
Australian Computer Society Australia
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