Summary
Overview
Work History
Education
Skills
Affiliations
Education and Training
Websites
Certification
Timeline
Generic

Askar Ali

Christchurch,CAN

Summary

Dynamic logistics professional with a proven track record at Better Move NZ Limited, adept at enhancing operational efficiency and stakeholder communication. Skilled in SAP and committed to process improvements, I excel in problem-solving and client service, ensuring timely deliveries while fostering strong relationships and implementing green initiatives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Logistics Coordinator

Better Move NZ Limited
, CHRISTCHURCH
03.2019 - Current
  • Facilitated order placements with suppliers using various bespoke software systems.
  • Coordinated shipments with international freight forwarders to ensure timely delivery to New Zealand and Australia.
  • Maintained communication flow to stakeholders regarding shipment statuses and necessary actions.
  • Visited key clients to nurture relationships and address logistical challenges.
  • Assisted in troubleshooting logistical issues as they arose during operations.
  • Evaluated the environmental impact of logistics operations and implemented green initiatives.

Administrative Officer

Access healthcare
, CHRISTCHURCH
05.2018 - 02.2019
  • Streamlined customer inquiries management and job details tracking in CRM system.
  • Collaborated with customers and external entities to resolve insurance claims efficiently.
  • Conducted documentation and data collection for vehicle fleet alongside office supplies.
  • Facilitated communication through effective mailbox management while performing banking duties.
  • Provided HR administrative assistance to management team.
  • Prepared and distributed agendas, minutes, presentations and other related materials for meetings.

Customer Service Representative

ONE NZ
, CHRISTCHURCH
11.2016 - 04.2018
  • Contributed knowledge and expertise to enhance customer interactions as an active team member.
  • Assessed needs and expectations of customers, including risk evaluation for vulnerable clients.
  • Utilized effective questioning techniques to uncover client circumstances and identify underlying issues.
  • Established and maintained thorough after-call work processes and appropriate escalations.
  • Took responsibility for personal learning and development to improve service delivery.

Education

PGDMA - Business Administration And Management

Otago Polytechnic
Auckland, NZ
11-2017

Master of Commerce - Accounting And Finance

RAJAGIRI BUSINESS SCHOOL
04-2016

Skills

  • Expertise in employment legislation and compliance frameworks
  • Experience in client service and high-volume query handling
  • Strong analytical, problem-solving, and decision-making skills
  • Proficient in SAP, TIKA, CRM, Microsoft Office, and Google tools
  • Excellent communication skills (verbal and written)
  • Skilled in case management and stakeholder engagement
  • Ability to prioritize, manage workflows, and implement process improvements
  • Dedicated to maintaining confidentiality and building trust

Affiliations

  • Cricket
  • Trekking
  • Travel

Education and Training

other,other

Certification

  • Xero, MYOB

Timeline

Logistics Coordinator

Better Move NZ Limited
03.2019 - Current

Administrative Officer

Access healthcare
05.2018 - 02.2019

Customer Service Representative

ONE NZ
11.2016 - 04.2018

PGDMA - Business Administration And Management

Otago Polytechnic

Master of Commerce - Accounting And Finance

RAJAGIRI BUSINESS SCHOOL

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Askar Ali