Managed work and performance of more than [Number] employees.
Checked facility, employee work and service levels to maintain compliance with company and industry standards.
Processed payroll for over [Number] employees as part of sound human resources and financial management strategies.
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Directed daily operations at busy [Type of business].
Prepared annual budgets with controls to prevent overages.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Performed statistical analyses to gather data for operational and forecast team needs.
Devised and deployed successful marketing strategies, dramatically boosting store ranking.
Directed work of [Type] teams to deliver exceptional client experiences.
Evaluated and enhanced [Area of expertise] programs to strengthen operations.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed purchasing, sales, marketing and customer account operations efficiently.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reported issues to higher management with great detail.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Mitigated business risks by working closely with staff members and assessing performance.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Reduced operational risks while organizing data to forecast performance trends.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Raised property accuracy and accountability by creating new automated tracking method.
Recycle Truck Owner Driver
Green Gorilla
09.2017 - 03.2020
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated suppliers to maintain cost controls and improve operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Trained and developed team members to build human capital.
Conducted target market research to discover customer needs and analyze competitor trends.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Generated revenues yearly and effectively capitalized on industry growth.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Prepared bank deposits and handled business sales, returns and transaction reports.
Managed large budgets, collaborating with other departments to eliminate redundancies.
Founded and managed [Type] business, growing revenue to $[Amount] in first year.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Discovered areas of improvement by generating quarterly operational and sales reports.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Performed statistical analyses to gather data for operational and forecast team needs.
Conducted audit inspections and independent checks to verify parts and materials.
Assessed damaged materials and notified maintenance personnel of needed repairs.
Prepared annual budgets with controls to prevent overages.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Introduced new methods, practices, and systems to reduce turnaround time.
Put together realistic budgets based upon costs and fees for successfully operating business.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Managed purchasing, sales, marketing and customer account operations efficiently.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Trained new employees on proper protocols and customer service standards.
Interacted well with customers to build connections and nurture relationships.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Reduced operational risks while organizing data to forecast performance trends.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Mitigated business risks by working closely with staff members and assessing performance.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reported issues to higher management with great detail.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Cleaned vehicle regularly to maintain professional appearance.
Drove safely in various weather and road conditions to avoid accidents.
Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
Kept detailed mileage and fuel reports to track overall fuel costs.
Obtained signatures from customers upon delivery of goods.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Coordinated efficient routes to avoid delays and optimize schedules.
Communicated with customers to provide delivery updates and confirm delivery locations.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Raised property accuracy and accountability by creating new automated tracking method.
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Generated consistent referrals and repeat business by providing friendly and fast service.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Updated logs and tracking documents accurately and according to schedule requirements.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Upheld high standards of professionalism and discretion when working with high-value clients.
Minimized liability by consistently following road rules when driving.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Courier Contractor
Mainfreight Logistics
04.2010 - 07.2017
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Followed company policies and procedures during shift.
Verified package information to check for accuracy and completeness.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Logged delivery information in tracking systems to enable real-time delivery status.
Operated vehicle safely in highly congested areas with no traffic violations.
Drove safely at all times to avoid accidents and harm.
Processed payments and handled cash transactions to secure proper compensation.
Properly documented all specimens received using [Software].
Escalated issues to supervisor for immediate remediation.
Maximized processes by managing delivery schedules and prioritizing based on urgency.
Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
Handled receipt, storage, identification and delivery of products for clients.
Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Tracked delivery status and updated customers for expected delivery time.
Managed delivery route for optimal use of time and fuel.
Obtained signatures for delivery documents and packages.
Followed safety procedures and regulations to protect packages and vehicles.
Built professional relationships with customers and business partners to establish trust and credibility.
Communicated with dispatch and customers for accurate delivery information.
Contacted customers to confirm delivery details and locations.
Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
Inspected truck prior to delivery, checking for proper stowage of packages.
Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
Delivered packages to customer doorsteps and business offices.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Utilized GPS navigation systems to navigate faster routes.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Courier Contractor
Post Haste Couriers
11.2008 - 03.2010
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Followed company policies and procedures during shift.
Verified package information to check for accuracy and completeness.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Logged delivery information in tracking systems to enable real-time delivery status.
Operated vehicle safely in highly congested areas with no traffic violations.
Drove safely at all times to avoid accidents and harm.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Utilized GPS navigation systems to navigate faster routes.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Contacted customers to confirm delivery details and locations.
Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
Inspected truck prior to delivery, checking for proper stowage of packages.
Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
Delivered packages to customer doorsteps and business offices.
Followed safety procedures and regulations to protect packages and vehicles.
Built professional relationships with customers and business partners to establish trust and credibility.
Communicated with dispatch and customers for accurate delivery information.
Obtained signatures for delivery documents and packages.
Managed delivery route for optimal use of time and fuel.
Tracked delivery status and updated customers for expected delivery time.
Handled receipt, storage, identification and delivery of products for clients.
Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
Maximized processes by managing delivery schedules and prioritizing based on urgency.
Panel Beater
James Panel And Paint
11.2004 - 10.2008
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proved successful working within tight deadlines and a fast-paced environment.
Passionate about learning and committed to continual improvement.
Excellent communication skills, both verbal and written.
Developed and maintained courteous and effective working relationships.
Worked flexible hours across night, weekend and holiday shifts.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Cultivated interpersonal skills by building positive relationships with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Identified issues, analyzed information and provided solutions to problems.
Panel Beater
Carpenters Motors Limited
03.2001 - 10.2004
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.