Astrid Amber Aarons

Currently, as an Expert Paint Advisor with expertise in architectural and interior design at Bunnings Warehouse, I leverage my design knowledge to help customers achieve cohesive, functional, and aesthetic results in their painting and decorating for residential, commercial, or professional projects.
- Working with project managers, contractors, builders, quantity surveyors, licensed painters, interior designers and architects
- Working with companies such as Dulux, British Paints, and PPG Paints and providing accurate colour matches with an in-depth understanding of colour theory enhancing my attention to detail.
- Apply knowledge of interior design trends, architectural styles, and material compatibility when advising on paint and coatings.
- Offer insights into how colour, texture, and finish can impact spatial perception, lighting, and mood.
- Maintain expertise in Bunnings' paint products and tools, focusing on their application in architectural and design projects.
- Helping customers visualize paint choices through digital tools, rough sketches, and floor plans to plan their spaces effectively.
- Working in departments such as electrical, plumbing, flooring, building supplies and weatherproofing.

During my time at Bunnings New Lynn I was working on the service desk. This meant

- Dealing with customer returns, enquires and product knowledge but also private customer details and good workflow processes

- Privacy policies and safe working skills for customer and the business

- Established and enhanced my skills of organisation

- Managed and operated a team of 10 or more people to be productive and engaged in work.

- Accomplished multiple tasks within established timeframes.

During my position as a customer service representative:

- I assisted customers in finding the best product to suit their needs and advised them on what was best for them

- Gained experience in dealing with sales, marketing and customer service.

- Answered and logged business phone calls and messages.

- Developed great organisational skills.

- Acquired the ability to work with a diverse team.

- Stocked merchandise, clearly labeled items, and arranged according to size or color.

- Used POS system to process sales, returns, online orders, and gift card activations.