Astyn McAlister
Te Atatu Peninsula,Auckland
Summary
Experienced individual seeking part-time or full-time employment in the retail and personal services industry. Demonstrating a personable and positive demeanor, along with strong communication and customer service skills. Thriving in fast-paced retail environments, I easily adapt to changing circumstances. Possessing a solid understanding of sales principles and techniques, I am proficient in handling transactions and managing inventory. My dedication lies in enhancing customer satisfaction and driving sales growth.
Overview
3
3
years of professional experience
Work History
Front of House and Kitchen
PINS Cafe
Auckland, New Zealand
11.2021 - 02.2022
- Enhanced customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.
- Collaborated with back-of-house staff to ensure seamless communication between departments and timely service delivery.
- Handled high-pressure situations calmly during busy periods, always prioritizing customer needs while multitasking effectively.
- Ensured compliance with all safety and sanitation regulations, keeping the front of house area clean and hazard-free for guests and staff alike.
- Maintained a clean and organized front-of-house area, contributing to a visually appealing environment for guests.
Reliever
Waitara Childcare Centre
Taranaki, New Zealand
06.2023 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
Sales Assistant
Glassons
Auckland, New Zealand
11.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Collaborated with team members to achieve sales targets and improve store performance.
- Managed efficient cash register operations.
Education
NCEA Level 1
Rutherford College
12.2020
NCEA Level 2
Kings College
Auckland12.2021
Beauty Therapy Level4
Western Institute of Technology
Taranaki01.2023
Skills
- Learner Car Licence
- Cash register operating
- Technical Writing and Documentation
- Eftpos and cash handling
- Good with IT
- Opening and closing procedures
- Fitting room maintenance
- Team support and assistance
- Customer service
- Friendly and helpful
- Reliable and responsible
- Adaptable and flexible
- Organization
- Goal driven
- Flexible hours
- Safety and cleanliness standards
Accomplishments
- NCEA Level 1
- Completed at Rutherford College
- NCEA Level 2
- Completed at Kings College
PERSONAL STATEMENT
My name is Astyn McAlister, I’m a kind, caring and hard working young woman looking to build a back behind me career wise, I would love to work in a fun and welcoming environment. I always come into work with a smile on my face ready to take on anything thrown at me. I’m open to stepping outside of my comfort zone and pushing myself to be the best I can be. I work well in a team as well as individually and offer great customer service.
PERSONAL SKILLS
- Social
- I’m good with people, a friendly face and attitude.
- Team
- I work well in a team and have great communication skills to go towards that as well.
- Independency
- I work well independent as well.
- Listening
- I’m a good listener and willing to take on board any constructive criticism with a high head.
Timeline
Sales Assistant
Glassons
11.2024 - Current
Reliever
Waitara Childcare Centre
06.2023 - 10.2023
Front of House and Kitchen
PINS Cafe
11.2021 - 02.2022
Beauty Therapy Level4
Western Institute of Technology
NCEA Level 1
Rutherford College
NCEA Level 2
Kings College