Summary
Overview
Work History
Education
Skills
Timeline
background-images

Aswini Shaji

Tauranga,BOP

Summary

Dedicated and detail-oriented professional with over six years of experience in Administrative and IT roles, seeking a full-time Health Records Administrator position at Tauranga Hospital. Eager to apply my strong organizational skills, technical proficiency, and commitment to confidentiality in supporting accurate and efficient management of patient records. Motivated to contribute to a healthcare environment that values equity, collaboration, and continuous improvement.

Overview

8
8
years of professional experience

Work History

Group Website & IT Coordinator

Star Food Service
06.2024 - 12.2024
  • Administration & Record Management: Maintained accurate and up-to-date website and system data, ensuring quality control, version tracking, and compliance with internal protocols.
  • IT & Cross-Department Coordination: Acted as a liaison between the IT team and other departments, resolving website-related issues efficiently and ensuring seamless communication. Additionally, gained proficiency in the Accredo CMS and integrated it with the company website to enhance functionality.
  • Technical & User Support: Delivered Tier 1 support, resolved system issues, and provided user guidance while managing user accounts, access permissions, and data confidentiality in line with privacy best practices.
  • User Account Management: Handled account creation, password management, access control, and user support to maintain system security and accessibility.
  • System Accuracy & Data Analysis: Conducted quality checks and analyzed website performance using Google Analytics, applying detail-focused review and reporting techniques applicable to patient record auditing and tracking.
  • SEO Management: Developed and executed SEO strategies to improve organic search rankings, boost website visibility, and enhance overall user experience.
  • Process Improvement & Task Management: Identified and implemented enhancements to website structure and performance, often managing high workloads and competing priorities.
  • Confidential Information Handling: Gained hands-on experience with access control, secure user authentication, and data visibility standards.

Software Engineer

Valorem Reply
01.2018 - 04.2023
  • Full-Stack Development: Proficient in building APIs, UI development (Angular, HTML, CSS), database management, and optimizing code for performance and efficiency.
  • Project Management & Collaboration: Experienced in sprint planning, tasking user stories, handling multiple projects, and proactively interacting with leadership to understand and deliver project requirements.
  • Mentorship & Team Support: Guided junior associates, provided technical support, conducted peer code reviews, and ensured best practices in development.
  • Problem-Solving & Debugging: Expertise in bug fixing, code optimization, and maintain clean, efficient code while enhancing overall software quality.
  • Managed user accounts and access permissions using Microsoft 365 and Active Directory.

Operations Admin Associate

Gores Edu Solutions
06.2017 - 12.2017
  • Administrative Support: Performed day-to-day operational and administrative tasks, including maintaining documentation, organizing records, and supporting smooth office workflow.
  • Website & Digital Content Management: Managed updates to the company website and promoted services via social media channels.
  • Customer Service & Communication: Assisted clients and internal staff with queries.

Education

Bachelor of Electronics and Communication Engineering -

Amal Jyothi College of Engineering, Mahatma Gandhi University
01.2016

Skills

  • Administrative Support – Experienced in handling records, managing data entry, documentation, and office operations with a high level of accuracy and attention to detail
  • Confidentiality & Privacy – Committed to maintaining the confidentiality of sensitive information, with experience in secure data handling and user access control
  • Digital & IT Proficiency – Skilled in Microsoft Office Suite (Word, Excel, Outlook), Accredo CMS, basic troubleshooting, user account management, and remote support
  • Health Information Awareness – Strong understanding of the importance of health record accuracy, compliance, and documentation best practices
  • Organisation & Time Management – Proven ability to manage high workloads and meet deadlines in fast-paced environments while maintaining meticulous standards
  • Communication & Teamwork – Clear verbal and written communication skills; collaborative, approachable, and responsive within cross-functional teams
  • Adaptability & Problem Solving – Flexible and resourceful in adapting to new tools, tasks, and procedures in dynamic work settings
  • Customer Service Focus – Friendly, patient, and helpful when interacting with users, clients, and team members—creating a positive support experience

Timeline

Group Website & IT Coordinator

Star Food Service
06.2024 - 12.2024

Software Engineer

Valorem Reply
01.2018 - 04.2023

Operations Admin Associate

Gores Edu Solutions
06.2017 - 12.2017

Bachelor of Electronics and Communication Engineering -

Amal Jyothi College of Engineering, Mahatma Gandhi University

Similar Profiles

CREATE PROFILE
Aswini Shaji