Aswini Shaji
Tauranga,BOP
Summary
Detail-oriented and proactive administration professional seeking to contribute organisational expertise, accuracy, and strong communication skills in a Planned Care Scheduler/Administrator role. Committed to supporting efficient scheduling processes, delivering high-quality administrative support, and fostering positive collaboration across teams to enhance patient care services.
Overview
8
8
years of professional experience
Work History
Casual Admin Coordinator
Te Whatu Ora, Hauora a Toi Bay of Plenty
08.2025 - Current
- Allocated to the Surgical Scheduling team, undertaking Notice for Admission (NFA) Single Point duties.
- Successfully trained and stepped into full responsibilities from day one, demonstrating strong learning agility.
- Adapted quickly to new processes and systems, ensuring accuracy and efficiency in all tasks.
- Collaborated with Surgical Schedulers across Tauranga and Whakatāne hospitals, as well as the Pre-Assessment team, to support seamless scheduling and patient flow.
- Maintained accurate records and upheld strict confidentiality of patient information in compliance with organisational policies.
- Proficient in using WebPAS and RCP for managing patient information and scheduling processes
Group Website & Admin Coordinator
Star Food Service
06.2024 - 12.2024
- Administration & Record Management: Maintained accurate and up-to-date website and system data, ensuring quality control, version tracking, and compliance with internal protocols.
- IT & Cross-Department Coordination: Acted as a liaison between the IT team and other departments, resolving website-related issues efficiently and ensuring seamless communication. Additionally, gained proficiency in the Accredo CMS and integrated it with the company website to enhance functionality.
- Technical & User Support: Delivered Tier 1 support, resolved system issues, and provided user guidance while managing user accounts, access permissions, and data confidentiality in line with privacy best practices.
- User Account Management: Handled account creation, password management, access control, and user support to maintain system security and accessibility.
- System Accuracy & Data Analysis: Conducted quality checks and analyzed website performance using Google Analytics, applying detail-focused review and reporting techniques applicable to patient record auditing and tracking.
- Process Improvement & Task Management: Identified and implemented enhancements to website structure and performance, often managing high workloads and competing priorities.
- Confidential Information Handling: Gained hands-on experience with access control, secure user authentication, and data visibility standards.
Software Engineer
Valorem Reply
01.2018 - 04.2023
- Full-Stack Development: Proficient in building APIs, UI development (Angular, HTML, CSS), database management, and optimizing code for performance and efficiency.
- Project Management & Collaboration: Experienced in sprint planning, tasking user stories, handling multiple projects, and proactively interacting with leadership to understand and deliver project requirements.
- Mentorship & Team Support: Guided junior associates, provided technical support, conducted peer code reviews, and ensured best practices in development.
- Problem-Solving & Debugging: Expertise in bug fixing, code optimization, and maintain clean, efficient code while enhancing overall software quality.
- Managed user accounts and access permissions using Microsoft 365 and Active Directory.
Operations Admin Associate
Gores Edu Solutions
03.2017 - 12.2017
- Administrative Support: Performed day-to-day operational and administrative tasks, including maintaining documentation, organizing records, and supporting smooth office workflow.
- Website & Digital Content Management: Managed updates to the company website and promoted services via social media channels.
- Customer Service & Communication: Assisted clients and internal staff with queries.
- Multitasking in High-Volume Environment: Delivered timely support across multiple departments, adapting to tight deadlines and a high-demand workload.
Education
Bachelor of Electronics and Communication Engineering -
Amal Jyothi College of Engineering, Mahatma Gandhi University
07-2016
Skills
- Administrative support, data entry, and records management
- Handling confidential information with accuracy and care
- Fast and accurate keyboard skills
- Active listening and clear verbal communication
- Proficient in MS Office Suite(Word, Excel, Power Point, Outlook, Teams, SharePoint)
- Time management and ability to meet deadlines
- Problem solving and analytical thinking
- Collaborative teamwork and customer-focused approach
- Good communication skills, written and verbal
- Physically fit and capable of manual handling tasks
Timeline
Casual Admin Coordinator
Te Whatu Ora, Hauora a Toi Bay of Plenty
08.2025 - Current
Group Website & Admin Coordinator
Star Food Service
06.2024 - 12.2024
Software Engineer
Valorem Reply
01.2018 - 04.2023
Operations Admin Associate
Gores Edu Solutions
03.2017 - 12.2017
Bachelor of Electronics and Communication Engineering -
Amal Jyothi College of Engineering, Mahatma Gandhi University
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