Aswini CR

• Assisted customers with price checks, lifting heavy items and addressing other inquiries.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Mentored junior team members and managed employee relationships.
• Upsold additional products and services enhancing value of previous customer purchases and driving revenue growth.
• Applied product, industry and market knowledge to develop customized recommendations for individual customer needs.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Educated customers on special pricing opportunities and company offerings.
• Consulted with customers regarding needs and addressed concerns.
• Strengthened customer retention by offering discount options.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

· Assisting customers with their banking needs, such as depositing or withdrawing money, opening accounts, and providing information on various banking products and services.

· Handling cash transactions, counting money, and maintaining accurate records of cash deposits and withdrawals.

· Inputting and maintaining data related to customer transactions and account balances in the bank's computer systems.

· Balanced cash drawers and maintained accurate records of daily transactions.

· Assisted customers in resolving concerns and escalated issues to the appropriate departments.

· Maintaining and organizing records of customer transactions, ensuring accuracy and compliance with banking regulations.

· Performing various administrative tasks, such as filing, photocopying, and faxing documents.

· Maintains accurate records of all financial transactions, including payments received, payments made, and account reconciliations.

· Gathered financial information, prepared documents, and closed books.

· Documented cash, credit, fixed assets, accrued expenses and line of credit transactions

· Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.

· Reconciled accounts and reviewed expense data, net worth and assets.

· Evaluated and improved accuracy and completeness of financial records

· Tracked financial progress by creating quarterly and yearly balance sheets.

· Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.

· Maintain & handling complete updated purchase and sales invoices records/data.

· Preparation of Financial Statements, Computation of Tax, (VAT

· Calculation, Service Tax)

· Filing Vouchers, filing monthly Tax returns, Drafting Trail Balance

Perform daily accounting transactions such as creating & posting vouchers.