Dedicated hospitality professional with extensive experience in front desk operations and customer service. Proven ability to enhance guest satisfaction and loyalty through effective communication and attentive service. Collaborative team player skilled in managing tasks efficiently, with additional retail qualifications that broaden service capabilities.
Open To Work
Hi, I’m
Ataahua Thomas
Retail, Hospitality
Rotorua,BOP
Summary
Overview
2
years of professional experience
Work History
Re-Store Habitat Store For HumanityRotorua
Volunteer
03.2018 - 02.2020
Job overview
- Optimized store presentation by maintaining cleanliness of shelves, tables, and counters.
- Sorted donations and processed items for resale, enhancing inventory readiness for customers.
- Facilitated customer inquiries and navigated store layout, improving customer satisfaction.
- Elevated shopping experience by educating customers on available product options.
- Assessed purchasing needs through customer interactions, recommending suitable items.
- Ensured professional representation of store through positive customer engagement.
- Uphold operational standards by adhering to all retail procedures and policies.
- Managed cash register transactions, ensuring accurate and prompt service for customers.
SeekaTe Puke, NZ
Kiwifruit packer
05.2019 - 10.2019
Job overview
- Packaged kiwifruit in various configurations, including bulk boxes and retail-ready packs.
- Oversaw retailer labeling and packaging processes to ensure compliance with industry standards.
- Adjusted production line speed to accommodate fluctuations in demand.
- Collaborated with team members to streamline workflow processes.
Marae
Catering and housekeeping
Job overview
- Catering to 100+ people during special functions on a traditional Marae.
- Identified issues and addressed problems promptly and effectively.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
NZMARotorua, NZ
NZMA Hospitality level 3
01-2020
University Overview
Service Skills CentreRotorua
Hairdressing level 1 & 2 from Hairdressing, Retail, NCEA Levels, Housekeeping
12-2018
University Overview
Skills
- Food safety
- Customer engagement
- Customer engagement
- Team collaboration
- Time management
- Organizational skills
- Attention to detail
- Multitasking
- Reliability and initiative
- Adaptability
- Quick learner
- English communication
- Cash flow management
- Customer engagement
References
References
Joe, Rotorua Habitat store, 07 343 9273Attributes And Experience
Attributes And Experience
- Cash handling
- Time Management
- Enjoy working hands on
- Enjoy challenges
- Have a positive attitude and attention to detail
- Have good English and customer service skills
- Can work in a Team environment
- Fast learner and able to multitask
- Able to adapt to changes
- Can work under pressure and very dependable
- Use initiative and organised
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteSalary Range
$10/hr - $770/hrTimeline
Kiwifruit packer
Seeka
05.2019 - 10.2019
Volunteer
Re-Store Habitat Store For Humanity
03.2018 - 02.2020
Catering and housekeeping
Marae
NZMA
NZMA Hospitality level 3
Service Skills Centre
Hairdressing level 1 & 2 from Hairdressing, Retail, NCEA Levels, Housekeeping