A visionary and values-driven executive leader with over twenty-four years’ experience in the health sector, specialising in Kaupapa Māori service delivery, organisational transformation, and whānau-centred care. Committed to upholding Te Tiriti O Waitangi
Advancing equitable health outcomes for Māori communities through strategic leadership, partnership, and innovation.
Overview
31
31
years of professional experience
Work History
Executive Administrator – 2IC
KI A ORA NGATIWAI TRUST
06.2012 - Current
Company Overview: Māori Health Provider: 418C and 420 Kamo Road, Kamo
Full-time
Coordinated executive schedules and travel arrangements, optimising time management and resource allocation.
Developed training materials for new staff, fostering a culture of continuous learning and support.
Led project coordination efforts, aligning team goals with organizational objectives and deadlines.
Facilitated meetings and events, ensuring logistical requirements were met for successful execution.
Monitored budget expenditures for administrative functions, maintaining fiscal responsibility within operations.
Streamlined communication between departments, enhancing collaboration and information flow.
Implemented office procedures, improving operational efficiency and reducing delays.
Managed confidential documents and correspondence, ensuring compliance with privacy regulations.
Increased efficiency within the organization through regular review and improvement of administrative policies and procedures.
Supported executive decision-making by conducting research, analyzing data, and providing insightful recommendations.
Managed complex travel itineraries for executives to ensure seamless transportation logistics during business trips.
Prepared and distributed memos describing company's administrative policies and procedures to all staff members.
Fostered positive working relationships with cross-functional teams through excellent interpersonal skills and clear communication.
Collaborated with HR to streamline onboarding processes for new hires resulting in reduced timetoproductivity.
Facilitated successful meetings by preparing agendas, distributing materials, tracking action items, and recording minutes.
Ensured compliance across all areas of responsibility including legal requirements or corporate policies.
Assisted executives in achieving business objectives with thorough project management support from initiation to completion.
Streamlined office operations by implementing efficient administrative processes and procedures.
Oversaw HR training, coaching, mentoring and staff retention.
Developed monthly reports.
Took notes and dictation at meetings.
Volunteered to help with special projects of varying degrees of complexity.
Wrote reports, executive summaries and newsletters.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Executive Administrator to Regional Director
CHILD, YOUTH & FAMILY SERVICES
12.2011 - 06.2012
Whangarei
Full-time
Managed executive schedules, prioritising appointments and optimising time for senior leadership.
Coordinated logistics for board meetings, ensuring seamless communication and timely distribution of materials.
Streamlined office operations by implementing digital filing systems, enhancing document retrieval efficiency.
Developed comprehensive reports on departmental activities, supporting strategic decision-making processes.
Mentored junior administrative staff, fostering skill development and promoting a collaborative work environment.
Oversaw budget tracking for departmental expenditures, ensuring alignment with organizational financial goals.
Facilitated cross-departmental communication to align project objectives with organizational priorities.
Business Manager / Financial Portfolio Manager
TE TAI TOKERAU MAPO TRUST
09.2007 - 09.2011
Co-Purchaser of Māori Health Services in Tai Tokerau: 20 Herekino Street, Whangarei
Full-time
Led operational initiatives to enhance service delivery and community engagement.
Streamlined budget management processes, ensuring fiscal responsibility and transparency.
Developed strategic partnerships with local organisations to expand service offerings.
Mentored staff on best practices in project management and operational efficiency.
Implemented performance metrics to evaluate program effectiveness and drive improvements.
Facilitated workshops to build team capacity and foster collaboration among departments.
Conducted regular assessments of organizational policies, recommending enhancements for compliance and efficiency.
Spearheaded community outreach initiatives to raise awareness of trust services and resources available.
Financial Portfolio Manager
TE TAI TOKERAU MĀORI RURAL HEALTH TRAINING CONSORTIUM
09.2007 - 09.2011
Company Overview: Māori Provider Development Scheme: 20 Herekino Street, Whg
Full-time
Developed comprehensive portfolio strategies to enhance rural health program effectiveness.
Managed stakeholder communications, ensuring alignment with organisational goals and community needs.
Led cross-functional teams in implementing health initiatives, fostering collaboration among diverse groups.
Analyzed program performance data to identify trends and drive continuous improvement efforts.
Oversaw budget allocation for multiple projects, optimizing resource utilization across the organization.
Established partnerships with local organizations to expand service offerings and improve community outreach.
Presented detailed reports on portfolio performance, highlighting key drivers of growth and areas of improvement.
Coordinated with legal and compliance teams to ensure all investments adhered to regulatory standards, mitigating risk.
Established internal audit procedures to validate and improve accuracy of financial reporting.
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Improved overall financial reporting by streamlining control processes and reporting structures.
Conducted financial due diligence on potential investments and acquisitions.
Evaluated and negotiated contracts to procure favorable financial terms.
Complied with established internal controls and policies.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Developed strategic plans for day-to-day financial operations.
Supported financial director with special projects and additional job duties.
Director / Manager
KINGDOM DESIGN AND BUILD LTD COMPANY
03.2006 - 09.2007
Company Overview: Building and Construction Company: 95 Hospital Road, Whangarei
Part-time
Oversaw project timelines and resource allocation to ensure on-time completion of construction initiatives.
Developed and implemented strategic plans for operational efficiency across multiple project teams.
Coordinated cross-functional teams to align project objectives with client expectations and industry standards.
Evaluated supplier performance, negotiating contracts that optimized costs while maintaining quality standards.
Expanded business operations into new markets, increasing company footprint and customer base.
Coached and supervised team members to outline clear job expectations and conduct reviews.
Increased team efficiency by streamlining processes and implementing organizational systems.
Oversaw day-to-day operations across multiple departments, ensuring smooth workflow management and adherence to established policies.
Built collaborative relationships with key company leaders to solve challenges and elevate service based on customer feedback.
Community Health Worker/ Kaiarahi
KI A ORA NGATIWAI TRUST
09.2001 - 08.2007
Company Overview: Māori Health Provider: 5 Central Avenue, Whangarei
Venepuncture Sampling: Blood Taker
Full-time
Educated community members on health resources and services available.
Facilitated workshops to promote wellness and preventative care practices.
Collaborated with healthcare providers to coordinate patient support services.
Assessed individual health needs through one-on-one consultations.
Developed outreach programs to increase community awareness of health initiatives.
Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
Collaborated with external organizations to coordinate health and social services.
Targeted specific community groups with wellness and disease management information.