Summary
Overview
Work History
Education
Skills
Timeline
Generic

Atelaite Lupe Victoria Saipaia

Mangere East

Summary

I am a hardworking and passionate individual who strives to achieve the best possible outcomes. I enjoy learning new skills and work exceptionally well under pressure. With strong experience in customer service, problem-solving, and handling complaints, I have a confident command of the English language and excellent communication skills. I am confident that my skills and experience would be a valuable asset to your organisation.

Overview

11
11
years of professional experience

Work History

Meat Inspector

Silver Fern Farms Pareora
03.2023 - Current
  • Educated plant staff on best practices for hygiene, sanitation, and pest control measures, contributing to higher-quality meat production.
  • Enhanced food safety by conducting thorough inspections of meat processing facilities.
  • Ensure Meat are fit for purpose by inspecting carcasses and Viscera

Customer Service Representative

Enviro Waste (Call Center)
10.2022 - 11.2022
  • Data Entry
  • Answer Inbound Calls
  • Outbound calls
  • Place customer's orders

Customer Service Representative (Call Center)

Inland Revenue Department (Madison Recruitment)
07.2022 - 10.2022

Data Entry

Inbound and outbound calls


Barista

Retro Espresso Cafe
04.2022 - 07.2022
  • Customer Service
  • Cash Handling / Cashier

Ministry of Infrastructure
12.2020 - 04.2022
  • Preparing of Time sheet and Wages Voucher.
  • Preparing regular reports for expenses and office budgets.
  • Organizing department records
  • Organizing and scheduling appointments with admin software
  • Preparing Savingrams and Memo for both Internal and External Payment
  • Process Payments of Constructions Companies

Volunteering Receptionist

Mairangi Arts Centre
01.2018 - 03.2020
  • Enrolment of Students
  • Filing
  • Creating Database for the enrolment

Coffee Barista

Retro Espresso Cafe
01.2016 - 12.2018
  • Customer Service
  • Cash Handling/ Cashier

Barista

Spotless Ltd ( THE BACH RESTAURANT)
10.2014 - 01.2016
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Ensure Dishes and cutleries are spotless

Education

Diploma ( Level 7) - Business Management

Kiwi Institute of Training And Education
Auckland
09-2019

Diploma (level 6) - Business Leadership And Management

Kiwi Institute of Training And Education
Auckland, NZ
01-2017

Diploma (level 5) - Management

Martin Hautus Institute
Auckland
01-2016

Certificate(level 4) - Business Management

Martin Hautus Institute
Auckland, NZ
01-2014

Skills

  • Stress tolerance
  • Hazard analysis
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Excellent communication
  • Decision-making
  • Call center experience
  • Customer satisfaction measurement
  • Appointment scheduling

Timeline

Meat Inspector

Silver Fern Farms Pareora
03.2023 - Current

Customer Service Representative

Enviro Waste (Call Center)
10.2022 - 11.2022

Customer Service Representative (Call Center)

Inland Revenue Department (Madison Recruitment)
07.2022 - 10.2022

Barista

Retro Espresso Cafe
04.2022 - 07.2022

Ministry of Infrastructure
12.2020 - 04.2022

Volunteering Receptionist

Mairangi Arts Centre
01.2018 - 03.2020

Coffee Barista

Retro Espresso Cafe
01.2016 - 12.2018

Barista

Spotless Ltd ( THE BACH RESTAURANT)
10.2014 - 01.2016

Diploma ( Level 7) - Business Management

Kiwi Institute of Training And Education

Diploma (level 6) - Business Leadership And Management

Kiwi Institute of Training And Education

Diploma (level 5) - Management

Martin Hautus Institute

Certificate(level 4) - Business Management

Martin Hautus Institute
Atelaite Lupe Victoria Saipaia