Athena Palmer
22/10/2000,Christchurch,
Summary
I am an enthusiastic, self motivated, reliable, responsible and hard working person. I am a mature team member and work well in challenging situations. I am able to work well both in a team environment as well as using my own initiative. I can collaborate with others to meet deadlines and goals as well as communicate effectively with co-workers and customers. I am a motivated Housekeeper with 2 years of room cleaning employment. I have proven leadership and training skills and also am familiar with proper use of all cleaning materials.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeper
Camelot Motor Lodge
Papanui, Christchurch
05.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cafe Worker
NZMA
Christchurch, CAN
07.2018 - 01.2019
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Customer Service Cashier
Addington Raceway & Events Centre
Christchurch, CAN
11.2018 - 11.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
National Certificate Of Educational Achievement - Level 1
Lincoln High School
Lincoln, CAN12.2016
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Fluent in english
- Multitasking and Prioritizing
Certification
•NZMA Christchurch Campus - Achieved NZ Certificate in hospitality level 2.
• Achieved National Certificate Of Educational Achievement level 2 , July-December 2018
•NZMA Christchurch Campus full - Achieved NZ Certificate in hospitality level 3.
• Achieved National Certificate Of Educational Achievement level 3 , January-June 2019
Additional Information
Reference
Holly Doncliff
021 621 577
Donna Lord
022 169 3401
Timeline
Housekeeper
Camelot Motor Lodge
05.2022 - Current
Customer Service Cashier
Addington Raceway & Events Centre
11.2018 - 11.2018
Cafe Worker
NZMA
07.2018 - 01.2019
National Certificate Of Educational Achievement - Level 1
Lincoln High School