Shimron Sharma
Flatbush,Auckland
Summary
Dynamic professional transitioning from early childhood education to customer service. Offers strong communication, patience, and problem-solving abilities in high-pressure environments. Proven track record in managing inquiries and resolving issues efficiently. Committed to continuous learning and excellence in customer interactions.
Overview
8
8
years of professional experience
Work History
ECE Teacher
Sabeto Central Kindergarten
Nadi, Fiji
07.2017 - 07.2025
- Organised materials to improve operational efficiency, enhancing daily workflow.
- Maintained confidentiality while managing accurate records of enrollments and incidents.
- Built strong relationships and communicated effectively with parents to support student progress.
- Resolved inquiries and concerns promptly, ensuring a positive experience for families.
- Collaborated with leadership to improve service quality and enhance routines.
- Upholding safety and housekeeping standards to maintain a welcoming environment.
Education
Teachers Certificate – Childcare - Fiji
Fiji National University
Fiji01-2015
Skills
- Conflict Resolution
- Multitasking
- Adaptability
- Empathy
- Clear verbal & written communication
- Problem solving & confident decision making; de-escalation
- Hardworking, resilient, flexible, approachable, and dedicated with a positive, can-do attitude
- Consistently strive for excellence, with a strong focus on meeting deadlines and achieving goals
- Accurate record keeping & data entry
- Time management; follow through to resolution; meeting targets
- Ability to work independently and as part of a team
Affiliations
• Fiji Teachers Union – Nadi Branch, Member (2017–2025)
• Ministry of Education, Member (2017–2025)
• Fiji Teachers Association, Board Member (2017–2025)
• Ministry of Education, Member (2017–2025)
• Fiji Teachers Association, Board Member (2017–2025)
References
References available upon request.
Timeline
ECE Teacher
Sabeto Central Kindergarten
07.2017 - 07.2025
Teachers Certificate – Childcare - Fiji
Fiji National University