Atul Sharma
Auckland
Summary
Results-driven entrepreneur and business owner with extensive experience in strategic planning, business development, and customer service. Adept at leading teams, driving revenue growth, and optimizing operations across diverse industries. With a recent expansion into the luxury chauffeur business, I am committed to delivering high-quality service and exceptional customer experiences. Passionate about fostering long-term partnerships and implementing innovative business solutions.s.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Founder & Owner
Classy Rides
08.2023 - Current
- Established and successfully scaled a premium chauffeur service in Auckland, catering to corporate clients, tourists, and event planners.
- Designed and implemented strategic marketing campaigns to enhance brand visibility and attract high-end clientele.
- Managed fleet operations, ensuring punctuality, professionalism, and exceptional service quality.
- Developed partnerships with hotels, event planners, and corporate businesses to generate consistent revenue streams.
- Oversaw financial planning, pricing strategies, and expansion initiatives.
Owner/Operator
Express Shoe Repairs
10.2022 - 02.2025
- Led business development efforts to drive growth and profitability.
- Recruited, trained, and managed a high-performing team to ensure outstanding customer service.
- Implemented strategies to optimize daily operations, increase efficiency, and enhance brand awareness.
Store Manager
Express Shoe Repairs
04.2020 - 10.2022
- Supervised store operations, including inventory management, sales performance, and staff training.
- Provided mentorship to employees, fostering a positive and productive work environment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
Smart Services
01.2018 - 04.2020
- Managed store operations and resolved customer inquiries and escalations effectively.
- Developed and executed sales strategies to maximize revenue and profitability.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Assistant Manager
Smart Services
01.2017 - 01.2018
- Ensuring exceptional customer service standards are maintained throughout the store
- Assisting in budget management and controlling expenses to maximize profitability
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Diploma in Business Management - Business Administration And Management
Avonmore Tertiary Institute
Auckland 01.2015 - 01.2017
Computer Engineering
Satyam Polytechnic College
04.2011 - 01.2014
Skills
Entrepreneurship & Business Development
Timeline
Founder & Owner
Classy Rides
08.2023 - Current
Owner/Operator
Express Shoe Repairs
10.2022 - 02.2025
Store Manager
Express Shoe Repairs
04.2020 - 10.2022
Store Manager
Smart Services
01.2018 - 04.2020
Assistant Manager
Smart Services
01.2017 - 01.2018
Diploma in Business Management - Business Administration And Management
Avonmore Tertiary Institute
01.2015 - 01.2017
Computer Engineering
Satyam Polytechnic College
04.2011 - 01.2014
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