Hi, I’m
Augustina Raea
Customer Service Representative
Auckland,Manukau
Work Preference
Overview
4
years of professional experience
4
years of post-secondary education
Work History
Cotton On
Senior Sales Consultant
06.2023 - 06.2025
Job overview
- Served customers and processed transactions
- Received and stocked inventory and assisted with stocktakes
- Balanced cash drawers and prepared daily sales reports
- Used product knowledge to upsell and support purchasing decisions
- Opened and closed registers, maintained floats, and handled deposits
First Security
Managed Isolation & Quarantine Officer
10.2021 - 11.2022
Job overview
- Patrolled MIQ facilities to identify hazards, threats, and unauthorised access
- Monitored and enforced adherence to Covid-19 regulations and site protocols
- Managed entry points and authorised access for staff and approved visitors
- Responded to incidents and emergencies, escalating when necessary
- Maintained a strong presence to ensure safety and compliance across the site
4TK (4 Tha Kulture)South Auckland
Promotion Officer
Job overview
- Planned and managed campaigns, projects, and initiatives for youth in the South Auckland community
- Youth-led indigenous environmental group advocating against climate change through a minority-led lens
4TK (4 Tha Kulture)South Auckland
Community Engager
Job overview
- Launched the We Got You project to support high school students affected by the first Covid-19 outbreak in 2020
- Youth-led indigenous environmental group advocating against climate change through a minority-led lens
4TK (4 Tha Kulture)South Auckland
Event Coordinator
Job overview
- Organised events, workshops, conferences, and working bees for the local community
- Youth-led indigenous environmental group advocating against climate change through a minority-led lens
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Education
Aorere CollegePapatoetoe
High School Diploma
02.2017 - 04.2021
Skills
- Complaint resolution
- Retail marketing
- Store maintenance
- Product and service solutions
- In-store support
- Conflict mediation
- Service upselling
- POS systems expert
- Money handling
- Positive and professional
- Decision-making
- Customer relations
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Sales Consultant
Cotton On
06.2023 - 06.2025
Managed Isolation & Quarantine Officer
First Security
10.2021 - 11.2022
Aorere College
High School Diploma
02.2017 - 04.2021
Promotion Officer
4TK (4 Tha Kulture)
Community Engager
4TK (4 Tha Kulture)
Event Coordinator
4TK (4 Tha Kulture)