Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aurora Li

Wellington,Churton Park

Summary

I have a receptionist background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and a resourceful approach.


I'm an enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.


I believe being genuine and nurturing, along with professional and driven, is an essential combination for people in my field. I possess sales, customer service and promoting brands skills. Additionally, my abilities extend to customer service and communication with proficiency in motivation. Working with people from diverse backgrounds has provided me with a deep understanding and awareness of differences in both individuals and organizations. These qualities will help to support Farmers's mission while reflecting positively on the professionalism and competencies in its employees.

Overview

2
2
years of professional experience

Work History

Receptionist

Manners Street Therapeutic Massage
02.2022 - Current
  • Taking phone, social media and email bookings. Coordinate the store appointment and communicate with the team.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Restaurant Waiter

Chongqing Top Kitchen
11.2021 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.

Education

Bachelor of Science - Computer Science

Victoria University of Wellington
Wellington, NZ
02.2026

High School Diploma -

Wellington East Girls' College
Wellington, NZ
10.2022

Skills

  • Bookkeeping
  • File Management
  • Office Management
  • Administrative Support
  • Service Quality
  • Problem-solving
  • Memory retention
  • Positive attitude

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Korean
Limited Working

Timeline

Receptionist

Manners Street Therapeutic Massage
02.2022 - Current

Restaurant Waiter

Chongqing Top Kitchen
11.2021 - Current

Bachelor of Science - Computer Science

Victoria University of Wellington

High School Diploma -

Wellington East Girls' College
Aurora Li