Austin Thomas
Blenheim
Summary
Hardworking and passionate job seeker with strong customer service skills, eager to secure entry-level vineyard position for the 2024/2025 summer period during secondary school holidays. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Runner
Dominos's Pizza
08.2024 - Current
- Responsible for delivering completing hundreds of pizza orders to a range of customers across Marlborough
- Provide excellent door to door customer service.
Customer Service Representative
Dominos's Pizza
03.2022 - Current
- Maintained up-to-date knowledge of product and service changes at Dominos Blenheim. As New Zealand's busiest pizza franchise, the team and I receive up to 220 pizza orders per hour during peak times.
- Front of House - handle and escalate calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Deliver prompt and attentive customer service to prioritize customer orders.
- Trained new staff on operating procedures and food preparation.
- Follow up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Awarded Customer Champion Badge - 2024
Packing Handler
Indevin
12.2023 - Current
- Prepare Indevin Grower Christmas gift packs for delivery
- Packing mixed 6 packs of wine into gift boxes or bags
- From 2024 - delivering completed Christmas packs to Indevin Growers across Marlborough in my vehicle.
Babysitter
Anna and Hayden Dunne
12.2020 - Current
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Assisted with domestic duties as required
Volunteer
Native Tree Planting
09.2024 - 10.2024
- Volunteer tree planting for Marlborough Boys College on behalf of the Marlborough Community at the Grovetown lagoon.
- Working within a small team to plant native trees and lay down mulch
Education
NCEA Level 1 & 2 Completed - - Completing NCEA Level 3 in 2025
Marlborough Boys College
Blenheim, NZ01-2026
Skills
- Customer Service Focus
- Food Safety Compliance
- Complaint Handling
- Positive Attitude
- Problem-Solving
- Well Developed Communication Skills
- Team Collaboration and Leadership
- Conflict Resolution
Certification
- NZ Driver's License (Restricted)
Timeline
Volunteer
Native Tree Planting
09.2024 - 10.2024
Shift Runner
Dominos's Pizza
08.2024 - Current
Packing Handler
Indevin
12.2023 - Current
Customer Service Representative
Dominos's Pizza
03.2022 - Current
Babysitter
Anna and Hayden Dunne
12.2020 - Current
NCEA Level 1 & 2 Completed - - Completing NCEA Level 3 in 2025
Marlborough Boys College
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