AVA DUNN
Hamilton
Summary
I am a highly organised and customer-focused professional with a background in dental assisting, customer service, administration, and a bachelor’s degree in health/psychology. My experience in diverse roles has strengthened my skills in multitasking, priority management and clear communication. I bring a strong commitment to delivering quality service and a professional, detail-oriented approach to every task. Through my work in fast-paced and client-centered environments, I have developed resilience and adaptability, enabling me to handle challenges with poise and efficiency. I am eager to contribute positively to a team that values high standards and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant
Hamilton Dental Centre
03.2025 - Current
- Assisted in patient care by preparing treatment rooms and ensuring necessary supplies were available.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Supported dentists during procedures by providing instruments and anticipating needs effectively.
- Implemented infection control procedures, ensuring a safe environment for patients and staff members.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Teacher Aide
Fairfield Intermediate School
01.2024 - 03.2025
- Provide one-on-one and group support to children with learning difficulties, including ADHD, ASD, FAS and Spina Bifida
- Collaborate with teachers to implement tailored learning strategies to assist children in completing classwork
- Contribute to the inclusive learning environment by fostering a positive and supportive atmosphere
- Developed engaging lesson plans aligned with state standards to enhance student comprehension.
- Implemented innovative teaching strategies to foster critical thinking and problem-solving skills.
Support Worker
Open Home Foundation of NZ
10.2024 - 02.2025
- Provided compassionate support to individuals with diverse needs, enhancing overall quality of life.
- Assisted clients in daily activities, promoting independence and personal growth.
- Developed individualized care plans, ensuring tailored support for each client's unique requirements.
- Collaborated with multidisciplinary teams to coordinate comprehensive care services, improving client outcomes.
Private Nanny
Private
08.2023 - 10.2023
- Managed daily childcare routines, including food preparation, transportation and health monitoring
- Ensured the safety and wellbeing of children, maintaining consistent schedules for school, sport, and extracurricular activities
- Organized daily activities, promoting educational and recreational development for children.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Retail Assistant
Farmers Retail Store
06.2022 - 09.2023
- Demonstrated exceptional customer service skills by engaging positively with each customer, ensuring a professional and courteous approach to all sales and service needs
- Proactively restocked and organised merchandise during slower periods, maintaining a visually appealing and well-organised store environment that aligned with Farmer’s high standards
- Greeted customers warmly, actively offering assistance in locating items and providing tailored product suggestions to enhance their shopping experience and meet their needs effectively
Administrator
ServiceIQ, Wellington
03.2022 - 08.2022
- Managed email communications and navigated various computer systems to maintain workflow efficiency
- Provided administrative support to ensure timely responses to client enquiries
Grocery Assistant
New World Rototuna
08.2017 - 02.2022
- Ensuring the display shelves in my designated aisles are appropriately stocked and well presented
- Helping and assisting customers with their enquiries and taking them to the product when required
- Assist or work in other departments when required
Retail Assistant
Forever New
07.2021 - 11.2021
- Counted cash, made the change, stored vouchers to keep an organised and balanced cash register
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
- Assist customers with fitting rooms and product selections, ensuring a positive shopping experience
Education
Bachelor of Health - Health Psychology
Victoria University Wellington
01.2024
NCEA Level 1, 2 and 3 - undefined
Waikato Diocesan School for Girls
01.2020
Skills
- Customer Service Excellence: Skilled in providing high-quality customer interactions and enhancing client satisfaction in fast paced environments
- Organisational and Multitasking Abilities: Proven ability to prioritise effectively, ensuring smooth and efficient operations
- Resilience and Problem Solving: strong capacity to address challenges with composure, maintaining a positive and solution-focused approach in handling issues
- Clear and effective Communication: excellent written and verbal communication skills, able to engage with diverse audiences clearly and diplomatically
Certification
Full New Zealand Driver’s Licence
Timeline
Dental Assistant
Hamilton Dental Centre
03.2025 - Current
Support Worker
Open Home Foundation of NZ
10.2024 - 02.2025
Teacher Aide
Fairfield Intermediate School
01.2024 - 03.2025
Private Nanny
Private
08.2023 - 10.2023
Retail Assistant
Farmers Retail Store
06.2022 - 09.2023
Administrator
ServiceIQ, Wellington
03.2022 - 08.2022
Retail Assistant
Forever New
07.2021 - 11.2021
Grocery Assistant
New World Rototuna
08.2017 - 02.2022
NCEA Level 1, 2 and 3 - undefined
Waikato Diocesan School for Girls
Bachelor of Health - Health Psychology
Victoria University Wellington
Similar Profiles
Karuna RathodKaruna Rathod
Practice Manager at Dental On Cue/ Country Care Dental HamiltonPractice Manager at Dental On Cue/ Country Care Dental Hamilton
Nikki VallettaNikki Valletta
Corporate Sales & Event Manager at Hamilton Convention Centre by Carmen's & Carmen's Event CentreCorporate Sales & Event Manager at Hamilton Convention Centre by Carmen's & Carmen's Event Centre
Lina LemosLina Lemos
Patient Coordinator/Insurance Coordinator at Hamilton Dental AssociatesPatient Coordinator/Insurance Coordinator at Hamilton Dental Associates
Ashley ABENOJARAshley ABENOJAR
Window Washer at JP Window WashingWindow Washer at JP Window Washing
Tyler GibsonTyler Gibson
Production Supervisor at OPWProduction Supervisor at OPW