Ava Edwards
Wellington,WGN
Summary
I am a reliable and hardworking team member with hands-on experience in customer service and team supervision at Riverview Four Square. In my role, I focus on creating a positive experience for customers through clear communication, attention to detail, and a friendly approach. I have taken on responsibility for supporting and training new staff, helping them feel confident in their roles. I manage my time well in a fast-paced environment and enjoy contributing to a workplace that is organised, supportive and runs smoothly
Overview
6
6
years of professional experience
1
1
Certification
Work History
Library Volunteer
Stratford Library
Stratford, TKI
12.2022 - 12.2022
- Assisting with Christmas activities by setting up and helping when needed
- Managing my time well
- Reliable; turning up on time and staying behind to help clean up
- Friendly and Approachable
Air Training Core (Sargent)
Air Training Core Whanganui
Whanganui, MWT
02.2020 - 12.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written
- Led multiple flights (groups) for drill and activities
- Teaching lessons for groups; First-Aid and BushCraft
- Duty manager - hoist and lowering flag, organising groups to lessons, time management.
Shop Assistant
Four Square Riverview
Whanganui, MWT
01.2024 - 10.2025
- Assisted customers with products and inquiries
- Managing stock and ensuring accurate stock availability and organization.
- Processed transactions efficiently using point-of-sale systems
- Implemented training for newly hired personnel’s
Duty Manager
Four Squre Riverview
Whanganui
10.2025 - 12.2025
- Analyzed customer feedback to identify areas for improvement
- Coordinated with management to resolve issues and improve team effectiveness.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Supervising team that was working same as me and setting each of them jobs of what to do
- Opening and closing of the store, making sure all jobs have been done
- Managed daily and next-day cash transactions .
Education
Bachelor of Arts
Victoria University of Wellington
WellingtonHigh School Diploma -
Whanganui Girls College
Whanganui, MWT12.2024
Skills
Customer service
Time management
Honest
Reliable
Responsible
Trustworthy
Excellent communication Skills
Ability to work under pressure
Ability to multitask
Team player
New employee training
Team supervision
Attention to detail
Certification
- Lotto Operator Course
Courses
- ATC Junior leadership course
Timeline
Duty Manager
Four Squre Riverview
10.2025 - 12.2025
Shop Assistant
Four Square Riverview
01.2024 - 10.2025
Library Volunteer
Stratford Library
12.2022 - 12.2022
Air Training Core (Sargent)
Air Training Core Whanganui
02.2020 - 12.2023
Bachelor of Arts
Victoria University of Wellington
High School Diploma -
Whanganui Girls College