Ava Foley
Christchurch
Summary
Dynamic and results-oriented professional with a strong background in customer service and team collaboration, honed at Middlehurst Farm Store. Excelled in customer service and guest relations, significantly enhancing dining experiences. Skilled in point of sale systems and money handling, demonstrating a professional appearance and social perceptiveness. Proven ability to train staff and improve operational efficiency.
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
1
1
year of professional experience
Work History
FOH Team Member
Middlehurst Farm Store
09.2024 - Current
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Answered customers' questions, recommended items, and recorded order information.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Farm Hand Assistant
Family Buissness
11.2023 - 03.2024
- Rotated animals between grazing areas to provide enough access to food.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
- Replenished depleted fish population to stable levels.
- Maintained growth, feeding, production, and cost records for sheep and cattle livestock.
- Exercised appropriate safety and environmental protocols when cleaning and maintaining ponds and tanks.
Education
Bachelor of Arts - Physiology
University of Canterbury
Christchurch, New Zealand, NZ09-2027
Skills
- Menu design
- Table setting
- Salesmanship
- Open-close procedures
- Guest relations
- Point of sale systems
- Money handling
- Professional appearance
- Team collaboration
- Greeting guests
- Social perceptiveness
- Order taking
Timeline
FOH Team Member
Middlehurst Farm Store
09.2024 - Current
Farm Hand Assistant
Family Buissness
11.2023 - 03.2024
Bachelor of Arts - Physiology
University of Canterbury
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