Ava Paynter
Summary
I am honest, hardworking, punctual, reliable and have a good sense of humour. I am a team player having played team sports all my life including Football and Touch rugby along with Rowing to a national level. Through this I have learnt to work effectively with others to achieve shared goals. I have a good knowledge of processing transactions and using cash registers with experience in customer facing roles, this teamed with my immersion in the fast paced environment of a winery will ensure my ability to keep on top of the demand of customers and offer customer satisfaction by smoothly resolving customers needs, requests and problems.
Overview
2
2
years of professional experience
Work History
Harvest Cellar Hand
Saint Clair Family Estate
02.2023 - 05.2023
- Worked night shift as part of a five person team responsible for the first stage of winemaking.
- Coordinating the delivery and receivals of grapes with external transport partners.
- Management of grape processing machinery following correct procedures and job notes from winemakers.
- Communicated with coworkers and Winemakers to ensure the grape juice was successfully delivered to the next team to continue the winemaking process.
Front of House Team Member
Cazador Delicatessen
10.2022 - 02.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Kitchen Hand/ Bar Keep
Cazador
09.2021 - 04.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed recipes and chef instructions to prepare food correctly.
Education
High School Diploma -
Mt. Albert Grammar School
MOUNT ALBERT, NZ10.2022
Skills
- Teamwork and Collaboration
- Wine Processing
- Exceptional Customer Service
- Customer Engagement
- Encouraging Participation and Inclusivity
- Self-Motivated
- Customer Empathy
- Problem Solving
Timeline
Harvest Cellar Hand
Saint Clair Family Estate
02.2023 - 05.2023
Front of House Team Member
Cazador Delicatessen
10.2022 - 02.2023
Kitchen Hand/ Bar Keep
Cazador
09.2021 - 04.2022
High School Diploma -
Mt. Albert Grammar School
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