Ava Paynter
Summary
I am honest, hardworking, punctual, reliable and have a good sense of humour. I am a team player having played team sports all my life including Football and Touch rugby along with Rowing to a national level. Through this I have learnt to work effectively with others to achieve shared goals. I have a good knowledge of processing transactions and using cash registers with experience in customer facing roles, this teamed with my immersion in the fast paced environment of a winery will ensure my ability to keep on top of the demand of customers and offer customer satisfaction by smoothly resolving customers needs, requests and problems.
Overview
2
2
years of professional experience
Work History
Harvest Cellar Hand
Saint Clair Family Estate
Blenheim, MBH
02.2023 - 05.2023
- Worked night shift as part of a five person team responsible for the first stage of winemaking.
- Coordinating the delivery and receivals of grapes with external transport partners.
- Management of grape processing machinery following correct procedures and job notes from winemakers.
- Communicated with coworkers and Winemakers to ensure the grape juice was successfully delivered to the next team to continue the winemaking process.
Front of House Team Member
Cazador Delicatessen
Auckland, AUK
10.2022 - 02.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Kitchen Hand/ Bar Keep
Cazador
Auckland, AUK
09.2021 - 04.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed recipes and chef instructions to prepare food correctly.
Education
High School Diploma -
Mt. Albert Grammar School
MOUNT ALBERT, NZ10.2022
Skills
- Teamwork and Collaboration
- Wine Processing
- Exceptional Customer Service
- Customer Engagement
- Encouraging Participation and Inclusivity
- Self-Motivated
- Customer Empathy
- Problem Solving
Timeline
Harvest Cellar Hand
Saint Clair Family Estate
02.2023 - 05.2023
Front of House Team Member
Cazador Delicatessen
10.2022 - 02.2023
Kitchen Hand/ Bar Keep
Cazador
09.2021 - 04.2022
High School Diploma -
Mt. Albert Grammar School