Avantika
Auckland,New Zealand
Summary
Experienced client support professional with a background in clinical psychology, counselling, and social work. Skilled in assessing client information, maintaining accurate records, and ensuring services are delivered in line with policies and procedures. Known for strong attention to detail, clear communication, confidentiality, and the ability to manage multiple priorities in busy environments.
Overview
6
6
years of professional experience
Work History
Psychologist / Wellness Coach
Zariya – The Way to Happiness
Bangalore, India
02.2023 - 10.2023
- Assessed client circumstances and developed personalized support plans using sound judgement and evidence-based decision-making.
- Worked collaboratively with multidisciplinary professionals to coordinate appropriate support services.
- Delivered professional client support through telephone and online services while managing a high volume of enquiries across rotating shifts.
- Managed competing priorities while consistently meeting service expectations and deadlines.
- Maintained accurate electronic client records, ensuring confidentiality and compliance with organizational standards.
Medical Social Worker
Post Graduate Institute of Medical Education and Research (PGIMER)
Chandigarh, India
05.2022 - 09.2022
- Liaised with healthcare professionals and external organizations to coordinate client care.
- Conducted client interviews and verified documentation to enhance assessment accuracy and service delivery.
- Assisted clients in understanding available services and accessing appropriate support.
- Maintained accurate electronic case notes and confidential client records.
- Facilitated meetings and managed administrative documentation to ensure accurate record-keeping.
- Assisted with inventory management, invoice processing, and administrative tasks.
- Supported onboarding and training of new team members.
School Counsellor
L.R.S. D.A.V. Senior Secondary Model School
Abohar, India
05.2021 - 03.2022
- Conducted individual assessments and developed tailored support plans to address student needs.
- Collaborated with teachers, parents, and external agencies to support student success.
- Delivered workshops to enhance wellbeing, resilience, and personal development among students.
- Maintained confidential student records and prepared progress reports.
- Managed administrative responsibilities while supporting student engagement initiatives.
- Mentored junior staff and contributed to continuous improvement activities.
Counsellor
InQuad
Mohali, India
05.2019 - 11.2019
- Conducted career counselling sessions and psychometric assessments, guiding secondary and tertiary students in informed decision-making.
- Assisted clients in setting realistic education and career goals.
- Developed partnerships with schools and educational organizations to enhance access to career development programs.
- Coordinated with education professionals to deliver quality client services.
Counsellor Intern
Institute of Personality and Aptitude Testing
Chandigarh, India
08.2017 - 04.2019
- Conducted psychometric testing and prepared detailed reports, aiding in informed decision-making for clients.
- Facilitated career counselling and behavioral assessments, enhancing student engagement and self-awareness.
- Collaborated with multidisciplinary teams to support client outcomes.
- Contributed to workshops, presentations, and community outreach programs, fostering community awareness and support for mental health resources.
Clinical Psychology Intern
Sri Guru Harkrishan Sahib Eye Hospital Trust
Mohali, India
06.2018 - 07.2018
- Facilitated psychological assessments and counselling sessions to enhance patient understanding and engagement.
- Guided patients and families through emotional wellbeing services to promote resilience and coping strategies.
- Collaborated with healthcare professionals to coordinate holistic client support, ensuring comprehensive care.
- Maintained accurate records and documentation.
Education
Master of Arts - Clinical Psychology
Chandigarh University
Chandigarh, India05-2019
Bachelor of Arts -
Post Graduate Government College For Girls
Chandigarh, India05-2017
Skills
- Client Assessment and Support
- Customer Service
- Problem Solving and Decision Making
- Attention to Detail
- Time Management and Organization
- Records Management and Administrative Support
- Microsoft Office and Computer Skills
Work Rights
Eligible to work in New Zealand. Currently hold New Zealand Resident Class Visa.
Volunteer Experience
Volunteer Counsellor
Spreading Smiles NGO, Chandigarh, India
- Provided emotional support and counselling to vulnerable individuals and families.
- Assisted with fundraising initiatives and community outreach programs.
- Supported projects benefiting elderly people, orphanages, and acid attack survivors.
- Organized donation drives and community engagement activities.
Timeline
Psychologist / Wellness Coach
Zariya – The Way to Happiness
02.2023 - 10.2023
Medical Social Worker
Post Graduate Institute of Medical Education and Research (PGIMER)
05.2022 - 09.2022
School Counsellor
L.R.S. D.A.V. Senior Secondary Model School
05.2021 - 03.2022
Counsellor
InQuad
05.2019 - 11.2019
Clinical Psychology Intern
Sri Guru Harkrishan Sahib Eye Hospital Trust
06.2018 - 07.2018
Counsellor Intern
Institute of Personality and Aptitude Testing
08.2017 - 04.2019
Master of Arts - Clinical Psychology
Chandigarh University
Bachelor of Arts -
Post Graduate Government College For Girls