Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Avinash Nair

Auckland

Summary

Successful Front of House Team Member with extensive restaurant and bar experience. Flexes easily between different positions to meet demand. Works great with team members and seeks out customer service moments. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front of House Team Member

No. 5 Cafe And Larder
01.2023 - 11.2023
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Helped guests at tables when in need of assistance.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Managed day-to-day FOH operations to drive quality, and standards, and meet customer expectations.
  • Utilized POS system to receive and process food and beverage orders.

Front of House Team Member

Oh Calcutta
03.2022 - 12.2022
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Increased sales significantly by upselling higher-end products to customers.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Bartender

The Lula Inn
03.2021 - 12.2021
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Waiter

Pub Med
11.2018 - 12.2020
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Esports Writer

Team Vitality AE
08.2015 - 08.2018
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Worked flexible hours; night, weekend, and holiday shifts.

Game Tester

Sledgehammer Games
02.2016 - 08.2019
  • Provided subjective feedback to shape game development by applying personal and third-party taste profiles.
  • Provided feedback for online gaming performance, measuring qualitative impacts of factors such as latency, download speeds and other network considerations.
  • Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity and other metrics.
  • Operated virtual reality gaming equipment to test strenuous and physically demanding titles.
  • Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.

Game Tester

Sledgehammer Games
02.2016 - 08.2019
  • Provided subjective feedback to shape game development by applying personal and third-party taste profiles.
  • Provided feedback for online gaming performance, measuring qualitative impacts of factors such as latency, download speeds and other network considerations.
  • Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity and other metrics.
  • Operated virtual reality gaming equipment to test strenuous and physically demanding titles.
  • Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.

Education

High School Diploma -

GD Goenka Public School
Lucknow, India
05.2019

Bachelor of Engineering - Mechatronics Engineering

University of Auckland
Auckland, AUK
11.2026

Skills

  • Problem Solving
  • Organization and Time management
  • Leadership
  • Shift Work
  • POS Inventory System Operation
  • People Skills
  • Coffee and Tea Expertise
  • Beverage Preparation
  • Hospitality Service Expertise
  • Food Sales and Promotion
  • Extensive Beer Knowledge

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 15 staff members.
  • Collaborated with a team of 40+ in the development of Media Relations and Branding.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Odiya
Native or Bilingual
Arabic
Limited Working

Certification

  • License Controller Qualification (LCQ) - May 2025

Timeline

Front of House Team Member

No. 5 Cafe And Larder
01.2023 - 11.2023

Front of House Team Member

Oh Calcutta
03.2022 - 12.2022

Bartender

The Lula Inn
03.2021 - 12.2021

Waiter

Pub Med
11.2018 - 12.2020

Game Tester

Sledgehammer Games
02.2016 - 08.2019

Game Tester

Sledgehammer Games
02.2016 - 08.2019

Esports Writer

Team Vitality AE
08.2015 - 08.2018

High School Diploma -

GD Goenka Public School

Bachelor of Engineering - Mechatronics Engineering

University of Auckland

Similar Profiles

CREATE PROFILE
Avinash Nair