Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
References
Timeline
Generic

Avineet Avineel Kant

48 Harmel Rd, Glendene,Auckland

Summary

Proven achiever in relationship and sales management, I excelled at Fiji Development Bank by implementing effective sales and debt recovery strategies, enhancing customer relationships, and driving financial performance. Skilled in Microsoft Office and adept at negotiation, my approach significantly improved client retention and revenue generation, showcasing a blend of analytical prowess and interpersonal skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Relationship & Sales Officer

Fiji Development Bank
07.2017 - 12.2024
  • Ensured compliance with sales policies, practices, and legal requirements.
  • Developed advertising plans for timely and successful market entry.
  • Ensured that all written work met quality standards before submission deadlines.
  • Developed collection strategies for delinquent accounts, including payment arrangements with customers.
  • Investigated customer accounts to ensure accuracy of balances due.
  • Analyzed data from multiple sources in order to assess risk levels associated with certain accounts.
  • Attended meetings with senior management concerning collection strategies and performance results.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Adhered strictly to all relevant laws regarding collections activity in accordance with local regulations.
  • Negotiated and monitored payment plans with customers in order to resolve outstanding debts.
  • Created friendly connections and developed rapport with customers by providing outstanding, personalized service.
  • Fulfilled diverse duties to provide customer service, operate money counters, maintain accounts and open new accounts.
  • Provided customer service to bank customers, addressing questions and concerns in a professional manner.
  • Processed wire transfers for both incoming and outgoing funds as requested by customers.
  • Maintained financial accounts by processing customer adjustments.
  • Attracted potential customers by answering product and service questions and suggesting information about other offerings.
  • Maintained detailed records of all transactions related to the processing of loans.
  • Analyzed borrower's financial information, such as income, assets, credit history and debt obligations to determine eligibility for loan approval.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
  • Generated leads through networking activities within the community.
  • Stayed abreast of lending regulations, industry trends and market rates.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.
  • Developed and maintained relationship with borrowers to ensure successful loan origination.

Teller & Customer Consultant

ANZ Bank Fiji
10.2013 - 07.2017
  • Provide customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.
  • Be part of a collaborative team, and act as a role model and peer coach to deliver the best possible customer experience.
  • Active user and promoter of technology.
  • Provide retail banking solutions, including accounts, general insurance, personal loans, and credit cards.
  • Be passionate about delivering on customer promises to ensure customers leave the branch as strong advocates of ANZ

Internal Audit Assistant

Carpenters Fiji Limited
01.2012 - 09.2013
  • Assisting with filing, data entry and recording and maintaining accurate and complete financial records
  • Reconciling bank statements of five divisions with daily cash receipts
  • Assist in branches Stock takes
  • Reporting to management on various issues
  • Assisting in decision making
  • Facilitating the policies and procedures of the company

Education

BCOM - Accounting and Banking

The University of The South Pacific
Suva, Fiji
09.2013

Skills

  • Profile and revenue-generating strategies
  • Sales strategies
  • Team collaboration
  • Business networking
  • Effective negotiation
  • Customer relationship management
  • Training and development
  • Relationship building
  • Pipeline management
  • Client retention
  • Skilled in Microsoft Office products
  • Debt recovery expertise
  • Strong negotiation skills
  • File and account updates
  • Debt collection processes
  • Research, reporting, and documentation
  • Client confidentiality
  • Collateral seizure preparation
  • Project management
  • Collaboration
  • Effective writing

Affiliations

Fiji Institute of Bankers, 1628, 11/01/17

Certification

  • Certificate of Effective Business Writing Skills, Fiji National University, 04/01/22
  • Certificate Hydroponic for Beginners, University of the South Pacific, 05/01/22
  • Certificate of Introduction to Basic Beekeeping, Niu Sources Fiji, 07/01/22
  • Certificate for Fire Warden Training, National Fire Association Fiji, 12/01/21
  • Certificate for Basic First Aid, St John Association of Fiji, 10/01/18
  • Certificate of OHS Modules I & II, Fiji National University, 11/01/18

References

  • Mohammed Riaz Jaffar, Manager Relationship & Sales, Fiji Development Bank, Nadi, mohammed.riazjaffar@fdb.com.fj, +679 9907665
  • Ramesh Chand, Manager Asset Management Department, Fiji Development Bank, Ramesh.Chand@fdb.com.fj, +679 9907664
  • Christopher Douglas, Manager Relationship & Sales, Fiji Development Bank, Lautoka, Christopher.Douglas@fdb.com.fj, +679 9907627

References

References available upon request.

Timeline

Relationship & Sales Officer

Fiji Development Bank
07.2017 - 12.2024

Teller & Customer Consultant

ANZ Bank Fiji
10.2013 - 07.2017

Internal Audit Assistant

Carpenters Fiji Limited
01.2012 - 09.2013

BCOM - Accounting and Banking

The University of The South Pacific

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Avineet Avineel Kant