Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avneesh Duggal

Auckland,Flat Bush

Summary

With over 12 years of work experience, I'm dedicated to ensure compliance of procedures. Motivated leader with strong organisational and prioritisation abilities. Proven track record in process improvement intitiatives resulting in time and efficiency gains.

Overview

14
14
years of professional experience

Work History

Senior Manager

Indian Bank
04.2018 - 10.2023
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
  • Identified cost improvement changes and cost savings plans to increase company savings.

Manager of Operations

Indian Bank
08.2017 - 04.2018
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.

Assistant Manager

Indian Bank
08.2011 - 08.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development

Technical Associate

Tech Mahindra
02.2010 - 07.2011
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Participated in new technology rollouts, following mandated technical change procedures to maintain smooth transitions.
  • Enhanced system efficiency by optimizing and streamlining technical processes.
  • Collaborated with cross-functional teams to develop and implement innovative technical solutions.
  • Reduced downtime for clients through proactive maintenance and timely issue resolution.
  • Used ticketing systems to manage and process support actions and requests.

Education

MBA - Finance

Institute of Management Technology
Ghaziabad, India
08.2021

Bachelor of Technology - Electronics And Communication Engineering

Punjabi University
Patiala, India
06.2009

Skills

  • Strategic Planning
  • Operations Management
  • Cross-functional Team Coordination
  • Troubleshooting and problem resolution
  • Scheduling and Coordinating
  • Managing Operations and Efficiency
  • Customer Relationship Management
  • Performance Tracking and Evaluation

Timeline

Senior Manager

Indian Bank
04.2018 - 10.2023

Manager of Operations

Indian Bank
08.2017 - 04.2018

Assistant Manager

Indian Bank
08.2011 - 08.2017

Technical Associate

Tech Mahindra
02.2010 - 07.2011

MBA - Finance

Institute of Management Technology

Bachelor of Technology - Electronics And Communication Engineering

Punjabi University
Avneesh Duggal