Avni Naik
Auckland
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Front End Cashier
Costco NZ
12.2023 - Current
- Greeted customers and responded to requests for information.Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Approached every question or concern with calm and level-headed approach.
- Used POS system to enter orders, process payments and issue receipts.Handled cash with high accuracy and took care to check bills for fraud.
Graduate Consultant
TTC NZ
02.2023 - 09.2023
- Tosca Certification, API automation using Tosca, UI Automation using Tosca, Manual Testing for Health care Product, Mobile Testing Android/IOS, Multi Browser testing, Basic work on Selenium Java, SQL certification
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Kept scripts and test cases updated with current requirements.
Intern
TTC
02.2022 - 08.2022
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Provided project progress updates and proposed solutions to issues.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Checkout Operator
Pack N Save
09.2020 - 08.2021
- Customer service, Processing and Receiving payments and issuing receipts, Handle additional items necessary such as coupons, gift card, vouchers, etc, Providing excellent customer service experience, Solving customer inquiries, Handle online orders.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked personal identifications during alcohol and tobacco sales.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Operated and closed out drawers with high accuracy to maintain balanced registers.
- Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
Picker Packer
LOreal
10.2019 - 10.2020
- Customer service, Processing and Receiving payments and issuing receipts, Handle additional items necessary such as coupons, gift card, vouchers, etc, Providing excellent customer service experience, Solving customer inquiries, Handle online orders.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Worked fast to meet assigned daily picking quotas.
Executive testing
RCBA
07.2015 - 06.2016
- Manual testing, Test case creation, Defect creation, Jira, Agile Working
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Advised developers on problems with databases, performance and other issues.
Secondary Teacher
Rustomjee International School
06.2012 - 02.2013
- Secondary school teacher, Organizing School event, Volunteer in Culture activities, Check Exam papers, Work as examiner
- Acted as positive role model for students and colleagues.
- Worked with other teachers for comprehensive approach to education.
- Developed positive rapport with students of various and diverse backgrounds.
- Explored and implemented innovative use of technology in language education.
- Identified areas of weakness with individual students and tailored lessons accordingly.
- Established clear objectives for all lessons, units and projects.
- Maintained positive and professional classroom environment throughout school year.
- Assessed and improved lesson plans through implementation and experimentation.
- Employed broad range of instructional techniques to retain student interest and maximize learning.
Secondary Teacher
G S S English High School
07.2009 - 05.2012
- Class Teacher, Handling and Maintaining class record, Handling and maintaining class inventory, Election duties, Checking board papers
- Developed positive rapport with students of various and diverse backgrounds.
- Worked with other teachers for comprehensive approach to education.
Education
B. Sc (Chemistry) -
Mumbai University
IndiaHSC -
SSC -
Bachelor of Education -
SNDT university India
Skills
- Teaching Science and Math’s
- Software Tester
- Report Preparation
- Report Creation
- Customer Relations
- Shipment Support
- Maintaining Quality Assurance Standards
- Occupational Health and Safety
- Managing Cash Register
- Money Handling
- Shelf Organizing
- Order Processing
- Public Speaking
- Project Management
- Computer Skills
- Verbal and Written Communication
Certification
- Certified Diploma in Software Testing from SEED InfoTech Ltd, Mumbai in 2015 Grade A+.
- Tosca AS1
- Tosca AS2
- Tosca TDS1
- Tosca TDS2
- Tosca SAP Automaton
- Tosca AE1 in Progress
- SQL Udemy
Languages
English, Hindi and Marathi
Timeline
Front End Cashier
Costco NZ
12.2023 - Current
Graduate Consultant
TTC NZ
02.2023 - 09.2023
Intern
TTC
02.2022 - 08.2022
Checkout Operator
Pack N Save
09.2020 - 08.2021
Picker Packer
LOreal
10.2019 - 10.2020
Executive testing
RCBA
07.2015 - 06.2016
Secondary Teacher
Rustomjee International School
06.2012 - 02.2013
Secondary Teacher
G S S English High School
07.2009 - 05.2012
B. Sc (Chemistry) -
Mumbai University
HSC -
SSC -
Bachelor of Education -
SNDT university India
- Certified Diploma in Software Testing from SEED InfoTech Ltd, Mumbai in 2015 Grade A+.
- Tosca AS1
- Tosca AS2
- Tosca TDS1
- Tosca TDS2
- Tosca SAP Automaton
- Tosca AE1 in Progress
- SQL Udemy
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