Avril Alvarado
Yellow Seat
Wellington,WGN
Summary
Friendly, approachable, and customer-focused professional with a strong work ethic and a reputation for reliability. Highly responsible and adaptable, with excellent social skills that enable seamless collaboration in team environments. Confident in delivering exceptional service, building positive guest experiences, and contributing effectively to any team.
1
year of professional experience
Work History
Casual Front of House / Barista
3 Months- Provided friendly and efficient customer service in a fast-paced café environment.
- Welcomed and hosted guests at events, ensuring a professional and friendly first point of contact.
- Prepared and served a variety of coffees and beverages to a high quality standard.
- Served beverages and food during events, including table service and circulating trays.
- Maintained cleanliness and organisation of the venue throughout events, including clearing tables and managing waste.
- Coordinated with kitchen and bar staff to ensure smooth service during busy event periods.
- Trusted to open and closing the business on a timely matter on my own.
- Took customer orders, handled POS transactions, and processed cash and EFTPOS payments.
- Ensured compliance with food safety and hygiene standards.
Waitstaff
3 Months- Warmly greeted and efficiently seated guests, ensuring a welcoming dining experience.
- Delivered food and beverages promptly as a food runner, maintaining accuracy and attention to detail.
- Prepared non-alcoholic drinks with precision and maintained fully stocked drink stations for seamless service.
- Addressed and resolved guest concerns, including dietary preferences and special requests, with professionalism and care.
- Maintained cleanliness and organisation of the kitchen and service areas in strict compliance with Health & Safety standards.
Education
Barista And Hospitality
Creative Arts & Design Level 4 - Arts
Foundation Skills NCEA Level 1 & 2
Skills
Soft Skills:
Strong communicator
engaging with guests of all ages and backgrounds.
Highly adaptable to fast-paced
dynamic environments.
Problem-solving mindset with a focus on guest satisfaction and service recovery.
Collaborative team player with a positive
professional attitude.
Detail-oriented with strong organisational and multitasking abilities.
Calm and efficient under pressure
maintaining quality service during peak hours.
Friendly and approachable manner
creating welcoming dining experiences.
Cleanliness and hygiene
Hard Skills:
Delivering exceptional customer service and efficient food and beverage operations.
Proficient in computer systems
POS software
and digital tools.
Skilled in preparing non-alcoholic beverages
barista techniques
and hospitality service.
Knowledge of Adobe Creative Suite programs for basic design and marketing support.
Bilingual: Fluent in English and Spanish.
Familiar with health and safety protocols
food handling
and sanitation standards.
Experience with inventory management and restocking procedures.
Espresso machine operation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Casual Front of House / Barista
Yellow Seat
03.2026 - Current
MOJO
Barista And Hospitality
10.2025 - 10.2025
Waitstaff
Government House
06.2025 - 09.2025
Weltec/Whitireia
Creative Arts & Design Level 4 from Arts
Capital Training
Foundation Skills NCEA Level 1 & 2
References
References available upon request.
Education & Training
MOJO Barista and Hospitality Course
October 2025
- Extraction, steaming micro foam, pour latte art
- Recipes
- Workflow and time management
- Filter coffee - pour over demo at Mojo Beanery
- Completed with Distinction
Whitireia and Weltec
July 2024 - November 2024
Creative Arts & Design Level 4
Capital Training
October 2022 - September 2023
- NCEA Level 1 & 2
- NZ Certificate in Foundation Skills Level 2