Aya Qawas
Christchurch,New Zealand
Summary
Personable and responsible Cashier with 2 years of experience in customer service. Solid team player with an upbeat, positive attitude and ability to build customer loyalty. Organised and dependable kitchen hand with 2 years of experience. Successful at managing multiple priorities with a positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Customer service cashier and kitchen hand
Worked with Yusuf Corten
Nelson, New Zealand
02.2022 - 01.2024
- Took orders and portioned food for delivery to client tables.
- Engaged in pleasant chit-chat for friendly and personalised service.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Completed opening and closing procedures each day.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Resolved customer complaints and answered queries about store products.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Greeted customers entering the shop and responded promptly to customer needs.
- Cleared tables to remove dirty utensils and leftover food items.
- Observed health and hygiene standards to minimise food contamination.
- Rotated stock to keep ingredients fresh.
- Operated cash point as required, handling and recording payments.
- Advised alternative products to meet specific preferences or budgetary needs.
- Kept checkout area and general store clean and orderly.
Education
NZQA level 3 -
Nelson collage for girls
Nelson 09.2018 - 12.2022
Bachelor of Science - Biochemistry
University of Canterbury
Christchurch, Canterbury 02.2024 -
Skills
- Cash handling
- Complaint handling
- Fast learner
- Strong communication skills
- Team worker
- Good computer skills
- Good multi-tasker
- Very friendly
- Good time management
- Provide excellent customer service
- Very friendly person with a positive attitude
Languages
Arabic
Native
English
Fluent
references
Yusuf Corten
Previous employer
+64 277777570
Yusuf.Corten@hotmail.com
Timeline
Bachelor of Science - Biochemistry
University of Canterbury
02.2024 -
Customer service cashier and kitchen hand
Worked with Yusuf Corten
02.2022 - 01.2024
NZQA level 3 -
Nelson collage for girls
09.2018 - 12.2022
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