Ayaan Khan
Hospitality
Hamilton,WKO
Summary
"I would describe myself as STRATEGICALLY FOCUSED, LOYAL and DECISIVE.
My STRATEGIC FOCUS means everything both I and my team do will be geared towards helping you achieve financial and commercial success.
My LOYALTY means everything I do as a manager will be in line with the company objectives and I will support you in your short, medium and long-term goals.
Finally, my DECISIVENESS means I will make the right decisions that are in the best interests of the company, and I will not be afraid to make tough calls as and when they are needed.
Service-centric Restaurant Supervisor with 4+ years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedures, regulations and quality standards
Overview
5
5
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Restaurant Supervisor
Ayo Riyadh
Riyadh , Suadi Arabia
01.2020 - 09.2022
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
- Conducted weekly and monthly staff meetings to review performance and discuss upcoming events.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Coordinated with vendors to guarantee timely delivery of food and beverage supplies.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Monitored food inventory and supplies to prevent waste.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Set and oversaw weekly and special event menu plans.
Event Manager
KBV Production
Srinagar , India
04.2017 - 11.2019
- Trained and supervised event staff to complete tasks on time.
- Created detailed timelines and budgets for events to meet all deadlines.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Implemented protocols and procedures to effectively manage planning process.
Education
B.com -
University of Kashmir
Srinagar, J&k , India 02.2014 - 10.2016
Leadership And Team Development -
International Business Management Institute
Berlin, GermanySkills
Restaurant policies and procedures
Sales operations
Service quality enhancements
Team coordination
Staff Scheduling
Food plating and presentation
Kitchen equipment operation and maintenance
Recipes and menu planning
Recruitment
Inventory controls
Staff Management
High-volume dining
Kitchen staff coordination
Closing reports expert
Cost controls
Business Development
Problem-Solving
Training and Development
POS system operations
Restaurant operations
Team Building
Employee training
Staff supervision
Performance evaluation
Training and mentoring
Quality control
Food costs
Quality Standards
Hiring
Timeline
Restaurant Supervisor
Ayo Riyadh
01.2020 - 09.2022
Event Manager
KBV Production
04.2017 - 11.2019
B.com -
University of Kashmir
02.2014 - 10.2016
Leadership And Team Development -
International Business Management Institute