AYESHA MULTANI
Auckland,AUK
Summary
Results-driven technology professional with 14 years in the ANZ market, specializing in IT and cloud solutions. Skilled in managing client relationships and delivering large-scale projects while driving business growth. Expertise in procurement, hardware, and licensing life cycle management across multiple vendors. Strong communicator and leader with a proven ability to adapt and master new skills.
Overview
14
14
years of professional experience
Work History
Business Development/ Business Transformation
Elite Business Systems
09.2025 - 02.2026
- I proactively develop comprehensive outreach strategies aligned with key strategic initiatives, creating target account lists and clear prioritization frameworks to focus effort where it will drive the most impact.
- I added a new stream of business by selling a standalone SaaS backup solution into a large healthcare client, which enabled us to reach a higher partnership tier with the vendor and secure improved discount structures.
- Negotiated contracts and commercial discussions, focusing on growth and cross-selling opportunities.
- Managed vendor relationships by introducing new vendors and nurturing existing partnerships to enhance overall value delivered to clients.
- Rejoined organization for six months to facilitate strategic transformation initiatives.
- Added a new stream of business by selling a standalone SaaS backup solution into a large healthcare client, which enabled us to reach a higher partnership tier with the vendor and secure improved discount structures.
- Organized training and development sessions for engineering team to strengthen capability in delivering and supporting solutions.
Procurement Specialist and Account Manager
Kordia Ltd
11.2021 - 07.2025
- Internally promoted to the role of Procurement Specialist while still retaining one client as Account Manager.
- Grew new procurement business by leveraging existing Kordia relationships and collaborating with other Account Managers (AMs) across different divisions.
- Identified and pursued new software license opportunities within existing and new client accounts.
- Led enterprise-based licensing initiatives, achieving higher savings and developing strategic licensing solutions.
- Led pricing discussions, negotiated favorable terms, and secured volume discounts, enhancing gross profit outcomes.
- Demonstrated success in large hardware and software licensing sales, including experience with Microsoft Enterprise Agreements and other vendor programs.
- Consistently delivered and exceeded gross profit targets, aligned with team KPIs and performance metrics.
- Experience providing strategic advice to optimize clients’ software investments and align technology with business goals.
- Strong understanding of financial levers impacting gross profit and ability to deliver results aligned with team KPIs, leveraging of Opex VS Capex.
- Leveraged vendor capabilities to support customers in navigating complex environments.
- Developed deep knowledge of software licensing models, vendor programs, and cloud-based licensing constructs (e.g., CSP model, NCE model).
- Executed a referral campaign while managing duties as Account Manager for larger clients.
- Understood clients’ broader business and technology objectives, shaping their software strategy and roadmap.
Account Manager
Kordia Ltd
11.2021 - 05.2023
- Manage and grow a diverse portfolio of customers, ranging from SMEs to large enterprises.
- Drive business growth by identifying and capitalising on upsell, cross-sell, and expansion opportunities within existing accounts.
- Collaborate closely with clients to consult, design, and deliver tailored solutions that future-proof their business requirements.
- Build strong, trusted relationships by deeply understanding each client’s business and acting as their dedicated advocate.
- Facilitated client quarterly business reviews to ensure financial oversight and establish business objectives.
- Oversee the refresh and relocation of large-scale network solutions to ensure seamless transitions.
- Advised customers on and implemented AI tools to support growth and improve operational efficiency.
- Negotiated commercial terms and developed proposals while actively participating in discussions to manage contract variations.
Hybrid Account Manager and Business Development
Elite Business Systems
01.2020 - 06.2021
- Grew existing portfolio and sourced new business by leveraging relationships, running campaigns, and cold calling.
- Managed growth of existing business through implementation of Cloud solutions.
- Leveraged the extended business unit of the 2Degrees portfolio; we had run multiple campaigns to acquire new business.
- Developed strategy for rolling out backup systems and collaborated with Datto for implementation across all bases.
- Successfully implemented large and complex projects, even during COVID.
- Comprehensively manage budgets and create forecasts to present to shareholders.
Team Leader, Procurement
Origin IT
09.2016 - 01.2020
- Led team of four sales support personnel, enhancing procurement and Annuity Teams to align with business growth objectives.
- Demonstrated significant growth in procurement margin and expanded project work scope.
- Developed partner strategy for New Zealand vendors, launching go-to-market campaigns that attracted new clients and expanded client base.
- Leveraged in-depth knowledge of Microsoft Licenses and cloud solutions to assist customers in transitioning to cloud-based environments from traditional ones.
Account Manager
NTT
08.2015 - 09.2016
- Contributed to the UCC (Unified Communication Solutions) team at NTT Communications.
- Integrated phone systems with platforms including Teams, Cisco Webex, and BlueJeans.
- The aim for this role was to maintain and grow the UCC for several different platforms: Cisco, Traditional, Via teams etc.
- Focused on increasing UC revenue through strategic initiatives.
- Cultivated productive relationships with vendors to enhance collaboration.
- Coordinated billings and collaborated with Australian team to implement solutions.
- Oversaw end-to-end project delivery post-sale completion.
- Worked with the ‘best of breed’ in business to integrate traditional phone systems with software-based systems.
Telecommunications Sales Team Leader
II NET
06.2012 - 08.2015
- My career started as a Sales Representative and then quickly grew into a team leader position based on performance.
- Led group of 8 to 10 team members to achieve sales targets and enhance team collaboration.
- Maintained high standards of customer service while consistently meeting overall sales goals.
- Mentored, coached, and trained new team members on products and services to ensure effective onboarding.
- As a team leader, I had to set and help them achieve goals.
- Resolved disputes and complaints to ensure customer satisfaction.
Contractor
Spark
01.2012 - 06.2012
- As a door-to-door residential sales representative, the job was to sell and upsell Spark’s residential plans.
- Successfully achieved weekly targets.
- Completed comprehensive product training, improving product knowledge and sales effectiveness.
- Cross-sold add-ons, fostering long-term customer relationships and recurring revenue.
- Acquired in-depth knowledge of network solutions specific to New Zealand.
- Traveled to various cities to meet client needs.
- This job taught me remarkable resilience and self-respect.
Education
ICAgile Certified Professional (ICP) - Product training like Microsoft, HP, HPI etc
01.2021
Certificate of Women Entrepreneurs -
IIM Bangalore
India01.2009
BSc - Science
Bangalore University
India01.2007
Skills
- Sales enablement
- Business growth
- Market analysis
- Strategic planning
- Market research
- Negotiation
- Project Management
- Problem-solving
- Influencing skills
- Relationship Building
- Self-motivated
Accomplishments
- Nominated for the top HP salesperson awards in 2024.
- Won a trip as a top performer to go to Australia.
- Won a trip to go to Fiji for a week for top Cisco sales.
- Experience in generating higher volumes of new revenue.
Social Involvement
- Active member of the Diversity and Inclusion group
- Initiated an annual donation initiative supporting theAuckland City Mission
- Help in local communities
Awards
- Shortlisted for the Channel Partner HP Award 2024
- Won a trip to Australia Out Back from HP 2024
- Won a trip to Fiji for the top sales of Cisco 2018
References
Available on request
Professional Development
- ICAgile Certified Professional (ICP), 2021
- Product training like Microsoft, HP, HPI etc
Languages
Hindi
Professional
Timeline
Business Development/ Business Transformation
Elite Business Systems
09.2025 - 02.2026
Procurement Specialist and Account Manager
Kordia Ltd
11.2021 - 07.2025
Account Manager
Kordia Ltd
11.2021 - 05.2023
Hybrid Account Manager and Business Development
Elite Business Systems
01.2020 - 06.2021
Team Leader, Procurement
Origin IT
09.2016 - 01.2020
Account Manager
NTT
08.2015 - 09.2016
Telecommunications Sales Team Leader
II NET
06.2012 - 08.2015
Contractor
Spark
01.2012 - 06.2012
ICAgile Certified Professional (ICP) - Product training like Microsoft, HP, HPI etc
Certificate of Women Entrepreneurs -
IIM Bangalore
BSc - Science
Bangalore University