Ayesha (Nisha) Chand
Auckland,AUK
Summary
Accomplished Sales Consultant with a proven track record at National Mini Storage, enhancing customer satisfaction and exceeding sales goals through expert CRM proficiency and exceptional customer service. Skilled in developing lasting client relationships and employing effective sales strategies, achieving significant improvements in sales development and process optimization.
Overview
2
2
years of professional experience
Work History
Sales Consultant
National Mini Storage
12.2024 - Current
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Responded to telephone and in-person requests for information.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Checkout Operator
Pak’nsave
12.2022 - 12.2024
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
- Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.
Education
Highschool Diploma - Business Studies , Finance
Avondale College
Auckland 11.2024
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Sales strategies
- Customer service
- Product and service knowledge
- Complex Problem-solving
- Sales development
- Process improvement
- Solutions planning
- Product or service sales
Languages
English
Full Professional
Hindi
Professional Working
Timeline
Sales Consultant
National Mini Storage
12.2024 - Current
Checkout Operator
Pak’nsave
12.2022 - 12.2024
Highschool Diploma - Business Studies , Finance
Avondale College
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