Aysha Hadfield
Belfast
Summary
D.O.B - 19/10/2007
I have good customer service skills. I work well in a team environment, but I am also used to working on my own and managing my own time. I am experienced in various roles from a young age, demonstrating a strong work ethic and a genuine enjoyment for working and interacting with others. I thrive on learning new skills and meeting new people. I'm honest, reliable, and punctual.
Overview
4
4
years of professional experience
Work History
KITCHEN HAND AND FRONT OF HOUSE
The Fancy Cow
02.2024 - 07.2025
- Assisted chefs in food preparation and ensured proper ingredient storage.
- Maintained cleanliness and organization of kitchen areas during busy service periods.
- Operated kitchen equipment safely, following all health and safety protocols.
- Managed dishwashing duties efficiently to support kitchen workflow.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Maintained a neat work station throughout shift hours.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Received deliveries of food items and stored them properly.
- Facilitated efficient communication between kitchen staff and front-of-house teams.
- Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
- Greeted guests warmly and provided exceptional customer service throughout their visit.
- Maintained cleanliness and organization of front-of-house areas at all times.
- Answered phone calls, took reservations, and answered inquiries.
- Explained menu items, took orders and delivered food courses according to instruction.
FRONT OF HOUSE WAIT STAFF MEMBER
Vines Village Cafe
01.2022 - 11.2024
- Greeted guests and escorted them to tables.
- Provided menus and answered questions regarding menu items.
- Took orders accurately and communicated with kitchen staff regarding order details.
- Ensured that all plates were properly garnished before serving to guests.
- Checked in with guests throughout the meal to ensure satisfaction.
- Bussed tables, cleared dishes, refilled beverages, and reset tables for subsequent diners.
- Processed payments using a POS system; provided change as needed.
- Maintained knowledge of current menu items, specials, and promotions.
- Assisted other wait staff members during peak dining hours when needed.
- Stocked service areas with necessary supplies such as straws, napkins, condiments.
- Delivered food orders to guests in a timely manner according to restaurant standards.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Adhered to all safety protocols set forth by the restaurant management team.
- Demonstrated a friendly attitude towards guests at all times.
- Followed proper sanitation procedures while handling food or beverage items.
Education
Marlborough Girls' College
10.2025
Some College (No Degree) - Flight Attentand
School Of Tourism
Skills
- Customer Service
- Equipment Maintenance
- Inventory Stocking
- Cleaning
- Restocking Skills
- Supply Management
- Safety and Compliance
- Customer Relations
- Crew Support
- Positive attitude
- Kitchen cleaning and maintenance
Languages
English
Timeline
KITCHEN HAND AND FRONT OF HOUSE
The Fancy Cow
02.2024 - 07.2025
FRONT OF HOUSE WAIT STAFF MEMBER
Vines Village Cafe
01.2022 - 11.2024
Marlborough Girls' College
Some College (No Degree) - Flight Attentand
School Of Tourism
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