Azlan Khan
Auckland
Summary
Enthusiastic, hard-working and eager to contribute to team success through hard work, attention to detail and excellent communication skills. Clear understanding, ability to adapt to any role, and motivated to learn, grow and excel.
Currently, I am seeking a permanent part-time role that can support me with my education and help me gain experience. I am also interested in picking up extra hours throughout the holiday season.
Overview
9
9
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Customer Service Representative
Relay
03.2025 - 09.2025
- Resolved customer inquiries through multiple communication channels, enhancing satisfaction and retention.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Delivered prompt service to prioritize customer needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Newspaper Delivery Person
Ovato/Reach Media Group
09.2016 - 12.2021
- Organized and mapped efficient delivery routes to boost daily delivery numbers.
- Made efficient and safe deliveries with minimal supervision.
- Reviewed routes and expected delivery time to determine proper order of deliveries and anticipated potential delays.
- Provided excellent customer service to subscribers.
Flyer Distributor
Reach Media Group
06.2019 - 12.2021
- Distributed flyers to homes in multiple communities to advertise client offer and increase sales.
- Trained and organized crew members to deliver flyers to complete daily goal.
- Determined daily flyer quota and managed crew members to achieve goal.
Cleaning Crew Member
Jani King Commercial Cleaning
02.2017 - 03.2020
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used time management and efficient cleaning methods to meet deadlines.
Skills
- Customer Care
- Conscientious and Detail-Oriented
- Heavy Lifting
- Strong Communication and Interpersonal Skills
- Productivity and Time Management
- Teamwork and Collaboration
- Adaptable and Flexible
- Available Weekends and Holidays
- Restricted Drivers License
Certification
- NCEA Level 2 [Merit Endorsement], Te Aho O Te Kura Pounamu - Nov 2023
- NCEA Level 1 [Merit Endorsement], Te Aho O Te Kura Pounamu - Nov 2022
- [US57 Customer Service Certification], Tree House/NZQA - Sep 2022
- [US29810 I.T Certification], Techtorium/NZQA - Sep 2024
- [US20666 Food Safety Certification], Tree House/NZQA - Sep 2022
- [US17285 Barista Certification], Tree House/NZQA - Sep 2022
Education
Te Aho O Te Kura Pounamu
Auckland 01.2020 - 11.2024
Level IV Certificate in Information Technologies -
Aspire2Education
Auckland, Online 01.2025 - Current
Timeline
Customer Service Representative
Relay
03.2025 - 09.2025
Level IV Certificate in Information Technologies -
Aspire2Education
01.2025 - Current
Te Aho O Te Kura Pounamu
01.2020 - 11.2024
Flyer Distributor
Reach Media Group
06.2019 - 12.2021
Cleaning Crew Member
Jani King Commercial Cleaning
02.2017 - 03.2020
Newspaper Delivery Person
Ovato/Reach Media Group
09.2016 - 12.2021