Azzaam Ali Hassan

Flatbush,Auckland

Summary

Dynamic professional with a strong background in customer service at BP Oil NZ, excelling in problem resolution and effective communication. Proven ability to manage accounts and enhance service efficiency. Skilled in operating complex machinery and ensuring quality standards in production processes, demonstrating both technical expertise and interpersonal skills.

Overview

years of professional experience

Work History

Customer Service Representative

BP Oil NZ

10.2023 - 01.2026

Resolved customer inquiries through effective communication and problem-solving techniques.
Assisted customers with account management, ensuring accurate information delivery.
Collaborated with team members to enhance service efficiency and response times.
Maintained updated knowledge of product offerings and company policies for informed assistance.

Chemical Plant Operator

Henkel Consumer Adhesives

06.2023 - 09.2023

Operated equipment to mix and produce adhesive formulations according to specifications.
Monitored production processes, ensuring compliance with safety and quality standards.
Conducted routine inspections of machinery to maintain optimal performance and reduce downtime.
Collaborated with team members to troubleshoot production issues and implement effective solutions.

Sprayer

Powder Coating

07.2021 - 04.2022

Operated spray equipment to apply powder coatings on various surfaces, ensuring consistent coverage.
Maintained cleanliness of work area and equipment to uphold safety and quality standards.
Assisted in mixing and preparing powder coatings according to specifications for optimal application.
Conducted quality inspections of finished products to identify defects and ensure adherence to standards.

Skills

Customer interaction

Problem resolution

Account management

Effective communication

Good verbal and written English

Good computer skills

Languages

Hindi

Native or Bilingual

English