Azzaam Ali Hassan
Flatbush,Auckland
Summary
Dynamic professional with a strong background in customer service at BP Oil NZ, excelling in problem resolution and effective communication. Proven ability to manage accounts and enhance service efficiency. Skilled in operating complex machinery and ensuring quality standards in production processes, demonstrating both technical expertise and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
BP Oil NZ
Papakura, AUK
10.2023 - 01.2026
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted customers with account management, ensuring accurate information delivery.
- Collaborated with team members to enhance service efficiency and response times.
- Maintained updated knowledge of product offerings and company policies for informed assistance.
Chemical Plant Operator
Henkel Consumer Adhesives
East Tamaki, AUK
06.2023 - 09.2023
- Operated equipment to mix and produce adhesive formulations according to specifications.
- Monitored production processes, ensuring compliance with safety and quality standards.
- Conducted routine inspections of machinery to maintain optimal performance and reduce downtime.
- Collaborated with team members to troubleshoot production issues and implement effective solutions.
Sprayer
Powder Coating
Penrose, Auckland
07.2021 - 04.2022
- Operated spray equipment to apply powder coatings on various surfaces, ensuring consistent coverage.
- Maintained cleanliness of work area and equipment to uphold safety and quality standards.
- Assisted in mixing and preparing powder coatings according to specifications for optimal application.
- Conducted quality inspections of finished products to identify defects and ensure adherence to standards.
Skills
Customer interaction
Problem resolution
Account management
Effective communication
Good verbal and written English
Good computer skills
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
BP Oil NZ
10.2023 - 01.2026
Chemical Plant Operator
Henkel Consumer Adhesives
06.2023 - 09.2023
Sprayer
Powder Coating
07.2021 - 04.2022