B L
Mangawhai,NTL
Summary
I am a motivated and fast learning professional with extensive experience across various industries, I enjoy challenges and working with others. I have found I have a passion for account management and business development and would like to continue to pursue a career in this field.
I have a diverse range of work experience and a wide knowledge base of these areas which include, account management, sales and business development, self employment in the marine industry, management and teaching.
I have an ability to relate to people from a wide range of backgrounds and will be an asset in any account management role.
Overview
24
24
years of professional experience
Work History
Account Manager
Service Foods
Northland
10.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Casual Relief Teacher
Hurupaki Primary School
Whangarei, NTL
03.2018 - 10.2022
- Implemented effective behavior management strategies, resulting in improved student focus and participation.
- Developed a positive classroom environment, fostering collaboration and respect among students.
- Contributed to curriculum development initiatives, ensuring alignment with state standards and relevance to modern contexts.
- Participated in professional development workshops to stay current on educational trends and improve instructional methodologies.
Primary School Teacher
Otaika Primary School
Whangarei
03.2016 - 12.2017
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Maintained positive and professional classroom environment throughout school year.
- Provided individualized support to struggling students through targeted interventions, resulting in improved academic performance.
Director (Self Employed)
Rocky Bottom Fish Company & Ben Leith Free Diving
Whangarei
03.2006 - 02.2015
- Owned own business running a commercial free-diving vessel, operating within all areas of the marine industry.
- Customer relationship management and business development, wholesale distribution and sales of product.
Commercial Paua Diver
Grant Devlin
Whangarei, NTL
02.2004 - 12.2005
Factory Manager
Western Springs Trade Pressers, M&M Jack
Auckland, AUK
01.2000 - 01.2004
- Developed and maintained a safe working environment by enforcing strict safety policies and procedures.
- Enhanced factory efficiency by implementing lean manufacturing principles and optimizing production processes.
- Trained and developed staff members, enhancing overall workforce competency and productivity levels.
- Achieved on-time delivery of products by closely monitoring production schedules and coordinating with various departments.
Education
Bachelor of Education - Primary School Teaching
University of Auckland
Auckland, NZ11.2015
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Client Relationship Management
- Relationship Building
- Goal-Oriented
- Relationship building and management
- Sales Development
- Account oversight
- Networking skills
- Issue Resolution
Licences
- Full Driver’s licence
- Commercial Launch Master
Timeline
Account Manager
Service Foods
10.2022 - Current
Casual Relief Teacher
Hurupaki Primary School
03.2018 - 10.2022
Primary School Teacher
Otaika Primary School
03.2016 - 12.2017
Director (Self Employed)
Rocky Bottom Fish Company & Ben Leith Free Diving
03.2006 - 02.2015
Commercial Paua Diver
Grant Devlin
02.2004 - 12.2005
Factory Manager
Western Springs Trade Pressers, M&M Jack
01.2000 - 01.2004
Bachelor of Education - Primary School Teaching
University of Auckland