Alan Moran
Auckland,AUK
Summary
Young experienced professional with extensive experience in customer service at Merrion Row and a proven track record in financial analysis. Adept at thriving in high-pressure environments while ensuring top-class service and team collaboration. Bilingual in Spanish, I consistently exceed customer expectations and contribute to business growth through strategic insights.
Overview
7
7
years of professional experience
Work History
Financial Assistant/Special Events Coordinator
Merrion Row Group
03.2024 - 04.2025
- Facilitated the development of strong relationships with our vendors through consistent communication on payment schedules.
- Improved cash flow management by regularly tracking receivables and payables.
- Increased financial accuracy by effectively maintaining and updating financial records.
- Provided exceptional on-site support during events, addressing any issues promptly and professionally.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
- Organized and implemented concert events with as many as 500 guests.
Shop Manager
BarOneRacing
09.2022 - 03.2024
- Train and also instruct employees in job duties and company policies
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- To handle and be responsible for large amounts of cash, ensuring the amounts were exactly matching with electronic records
- Sending a weekly lodgement of cash to headquarters
- Make recommendations to management concerning such issues as staffing decisions or procedural changes
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Consultant (Financial, Sales, Growth)
Represent Agency
10.2022 - 01.2024
- Company Overview: Represent agency has grown over the last couple of years from a start up in to one of the leading digital media businesses in Ireland
- Consult with sales, media and marketing representatives to obtain information on product or service and discuss style and length of advertising copy
- Measure the effectiveness of marketing, advertising, and communications programs and strategies
- Participate in online forums or conferences to stay in tune with online retailing trends, techniques, or security threats
- Measure and assess customer and employee satisfaction
- Gather data on competitors and analyze their prices, sales, and method of marketing and distribution allowing us to successfully compete and offer a better service than competitors
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
Barman/ Server
Porterhouse Bar
07.2018 - 08.2021
- I worked in the Porterhouse bar/restaurant for 3 years before leaving due to study abroad commitments
- My duties were mainly to work behind the bar on evenings and weekends
- This involved looking after our customers, serving them drinks and facilitating payments
- I also helped out serving food at times, finally, I was tasked with helping maintaining stock in the bar
- This included moving kegs and making sure to identify any items that were low on stock
Education
Bachelor of Arts - Economics and Spanish
University of Galway
Galway, Ireland 08-2024
Skills
- Working in a high speed environment
- Spanish fluency
- Working as part of a team
- Relationship building
- Customer service
- Cash flow management
- Coordinating and organising events
- Adaptable, forward thinking
Languages
Spanish
Professional Working
Irish
Professional Working
Timeline
Financial Assistant/Special Events Coordinator
Merrion Row Group
03.2024 - 04.2025
Consultant (Financial, Sales, Growth)
Represent Agency
10.2022 - 01.2024
Shop Manager
BarOneRacing
09.2022 - 03.2024
Barman/ Server
Porterhouse Bar
07.2018 - 08.2021
Bachelor of Arts - Economics and Spanish
University of Galway
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