Babit Nayyar
Auckland,AUK
Summary
A committed Hardworking and reliable support worker with strong ability in helping patients with ADL's and assisting with the comfort of the patients. Offering making beds, ensuring a clean workplace and serving meals to patients and assisting with consumption if required. Highly organized, proactive and punctual with team-oriented mentality. Aging and Disability Services (Applied Practice) Level 5 student with background in NZ Diploma in Healthcare. Strong technical proficiency with clinical work placement of 300 hours in rest home & hospital based. Now looking for a new and challenging position, one which will make the best use of my existing skills and experience and also further my personal and professional development.
Overview
9
9
years of professional experience
Work History
Support Worker
Idea Services
, Auckland
06.2024 - 03.2025
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Provided advocacy services for service users during meetings with external agencies or professionals.
Tourism Officer
Self Employed Services
, Auckland
01.2019 - 05.2024
- Developed and implemented tourism marketing plans to promote local attractions.
- Responded promptly to inquiries from potential customers via phone or email.
- Provided information about the local area, attractions, accommodation options and transportation services to tourists.
- Maintained records of visitor inquiries and bookings.
- Organized training sessions for staff members on topics related to hospitality management.
- Assisted with the preparation of promotional materials such as brochures, flyers.
- Analyzed customer feedback data in order to improve service quality.
- Generated sales leads through networking activities with tour operators.
- Created and managed budgets for travel, training, and team-building activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
Community Support Worker
Rescare Homes Trust
South Auckland, Auckland
05.2021 - 09.2021
- Collaborated with Quality Team to develop outcomes statistics.
- Ordered all supplies needed for pharmacy and kept tabs on inventory levels.
- Supported individuals with facility-based planned activities in home and community settings.
- Initiated training and education programs for supporting healthcare staff.
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Supported individuals with facility-based planned activities in home and community settings.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Administered medication in accordance with house guidelines to patients, tracking it on daily iplanet.
- Assisted with development of daily living, communication and social skills on individuals basis.
- Transported clients to job interviews, medical appointments and mental health visits to meet basic needs.
Connected Solutions Specialist
Noel Leeming
Rotorua, Rotorua
10.2017 - 11.2018
- Executed business plans and developed user-assistance documentation and product training for call center use.
- Supported senior leadership in project completion, issue resolution, budget development and schedule management.
- Made targeted product and service recommendations based on customer needs.
- Set up appointments for additional support.
- Troubleshot customer devices and diagnosed malfunctions.
- Resolved customer account and billing problems.
- Negotiating commercial and license agreements with clients.
- Coming up with new strategies to increase sales.
- Developing sustainable relationships with decision makers.
ICT Sales Representative
Spark NZ
Auckland CBD, Auckland
05.2016 - 07.2017
- Cross-sold additional products and services to purchasing customers.
- Planned and followed through with inventory management for each store.
- Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
- Negotiated prices and set up contracts to finalize sales agreements.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Provide relevant responses to customers concerns, service requests, products and service enquirers based on actual facts related to Business Solutions products and services.
Education
Some College (No Degree) - First Aid CPR Training
First Aid For All
Auckland, NZ01-2024
NZQA Level 5 Diploma - Healthcare, Aging & Disability Services (Applied P
AGI Education Ltd
Manukau Campus06.2021
NZQA Level 7 Diploma - Computing Networking & Administration
Cornell Institute Of Business & Technology
Auckland City07.2014
Skills
- Healthcare delivery
- Patient relations
- Patient safety
- Performance metrics
- Active listening
- Staff supervision
- Records maintenance
- Health information systems
- Understands mobility assistance needs
- Medication administration
- Infection control
- Understands medical procedures
- Preparing meals
- Helping with medication
- Reliable transportation
- Client transportation
- Training implementation
- Community outreach
- Regulatory compliance
- Disability awareness
- Transportation assistance
- First aid and CPR
- Recreational activities
- Behavioral support
- Mental health
- Personal care assistance
- Social integration
- Self-advocacy support
Reference
Available on request.
Timeline
Support Worker
Idea Services
06.2024 - 03.2025
Community Support Worker
Rescare Homes Trust
05.2021 - 09.2021
Tourism Officer
Self Employed Services
01.2019 - 05.2024
Connected Solutions Specialist
Noel Leeming
10.2017 - 11.2018
ICT Sales Representative
Spark NZ
05.2016 - 07.2017
NZQA Level 5 Diploma - Healthcare, Aging & Disability Services (Applied P
AGI Education Ltd
NZQA Level 7 Diploma - Computing Networking & Administration
Cornell Institute Of Business & Technology
Some College (No Degree) - First Aid CPR Training
First Aid For All
Similar Profiles
Kylie HebberdKylie Hebberd
Support Worker at Idea ServicesSupport Worker at Idea Services
Gurinder DhaliwalGurinder Dhaliwal
Level2 Support Worker at IDEA SERVICESLevel2 Support Worker at IDEA SERVICES
Harjinder KaurHarjinder Kaur
Health Care Assistant at Idea ServicesHealth Care Assistant at Idea Services
Maria MarkovichMaria Markovich
Physiotherapist Ellerslie Clinic & Hybrid Role at TBI HealthPhysiotherapist Ellerslie Clinic & Hybrid Role at TBI Health
Manmohit SinghManmohit Singh
Store Manager at Black Bull Sky LiquorStore Manager at Black Bull Sky Liquor