Warehouse professional with experience in inventory management, logistics, and order fulfillment. Strong focus on team collaboration and achieving results, adaptable to shifting priorities. Skilled in customer service to ensure customer satisfaction, handling shipping and receiving, and maintaining organized workspaces. Known for reliability, efficiency, and proactive approach to problem-solving.
• Accurately create and process invoices for customer orders.
• Verify pricing and quantities to ensure correctness before shipment.
• Prepare orders for shipment by packing items securely and efficiently.
• Label packages accurately and ensure they meet shipping standards.
• Coordinate with freight carriers and logistics to ensure timely delivery.
• Assist in maintaining accurate inventory records
• Conduct regular inventory count and reconcile discrepancies.
• Create replenishment orders when stock levels are low
• Respond to emails from sales representatives regarding order status, urgent requests, and inventory updates.
• Collaborate with internal sales team to prioritize and expedite urgent orders.
• Occasionally work in the shop to assist customers with their inquiries and purchases.
• Provide exemplary customer service and address any concerns effectively.
• Maintain a clean and safe workspace
• Follow safety protocols and procedures to ensure a safe working environment.
Receive and process customer orders for personalized calendars or invitation cards ensuring all specifications and details are noted.
Prepare printing machines by selecting appropriate settings for different calendar/ invitation card designs and paper types.
Monitor the printing process to ensure efficiency and high - quality output, troubleshoot any issues that may arise during printing.
Perform finishing tasks such as binding or hole-punching, depending on customer preferences and product specification.
Maintain inventory printing supplies,including paper,ink and cutting blades, and order replenishments as needed.
Communicate with customers regarding order status, delivery timelines, and any issues or changes.
Adhere to safety protocols and maintain a clean and organized workspace to ensure a safe working environment.
Certified First Aider
Perenise Tuimaseve
Contact : 021 085 00228
Noel Porter
Contact : 021 280 6587