Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Baby Jane Melgar

Gisborne,Te Harapa

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Quality Assurance TechnicianCaregiverMeat ProcessorWeights MonitorCustomer Service Representative

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Tauranga, BOPPapamoa, BOP
Open to relocation: No

Important To Me

Company CultureWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid sick leaveCareer advancement

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Hardworking and passionate. Ready to help team achieve company goals. Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.

Overview

4
4
years of professional experience

Work History

Quality Assurance Technician

Leaderbrand
Gisborne, GIS
06.2023 - Current
  • Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
  • Enhanced production efficiency by streamlining quality assurance processes and implementing best practices.
  • Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
  • Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
  • Ensured timely resolution of non-conformance issues by effectively communicating findings to relevant departments and recommending corrective actions.
  • Utilized problem-solving skills to identify trends in data that indicated potential areas requiring attention or modification within the manufacturing process.
  • Inspected finished products for overall quality
  • Developed quality assurance plans by conducting hazard analyses, identifying critical control points and establishing critical limits.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Fixed identified issues to improve workflows.
  • Fixed identified issues to increase productivity and boost workflows.

Caregiver

Ryman Healthcare
Gisborne, GIS
08.2022 - 04.2023
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.

Meat Processor

AFFCO New Zealand Ltd - Rangiuru
Tauranga, BOP
07.2022 - 07.2022
  • Packaged and attached labeling to various meat selections.
  • Sanitized surfaces to maintain cleanliness of food service area.
  • Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
  • Inspected meat to perform quality assurance checks.

Weights Monitor

Apata Group Ltd - Mends Lane
Tauranga, BOP
03.2022 - 06.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Customer Service Representative

Orbit
Hamilton, WKO
02.2022 - 03.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Housekeeping Room Attendant

Trinity Wharf
Tauranga, BOP
01.2022 - 02.2022
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Education

Caregiving

Riverside College
Philippines
04.2020

Bachelor of Science - Business Administration

Mount Carmel College
Philippines
04.2017

Skills

  • Building Customer Trust and Loyalty
  • Upbeat and Positive Personality
  • Understanding Customer Needs
  • Issue and Complaint Resolution
  • Time Management
  • Hospitality Management
  • Flexible & Adaptable
  • Self-Motivated
  • Good listening skills
  • Responsible

Timeline

Quality Assurance Technician

Leaderbrand
06.2023 - Current

Caregiver

Ryman Healthcare
08.2022 - 04.2023

Meat Processor

AFFCO New Zealand Ltd - Rangiuru
07.2022 - 07.2022

Weights Monitor

Apata Group Ltd - Mends Lane
03.2022 - 06.2022

Customer Service Representative

Orbit
02.2022 - 03.2022

Housekeeping Room Attendant

Trinity Wharf
01.2022 - 02.2022

Bachelor of Science - Business Administration

Mount Carmel College

Caregiving

Riverside College

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Baby Jane Melgar